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The Invoice Data dataset contains fields like updated_by and adjusted_by, but not created_by, which seems like a big oversight. We need to be able to report on who created invoices, and the workaround we've been given is to create a custom field, which would rely on someone manually setting that every time they create an invoice.

We believe there is a current security and compliance issue with the unlimited retention of reports in the "Sent" reports section. There is no way to automate their deletion after a given time, and no way for BrightGauge support to do it in our behalf. The only method we have found is to manually sort the "Sent" reports in ascending order by age, select all (applies ONLY to the current page), delete, repeat... This is unmanageable, and even if we use a macro recorder to complete the task, we still have to manually set it to run and then watch it to make sure it doesn't delete files inside our chosen retention time.

We would like the ability to customise the text in the "Legend" field when this is enabled on Gauges.

An example being that a gauge showing tickets in and not in a Waiting SLA has the text in the Legend stating "True" or "False". I would like to be able to rename this text so it is clearer, I.E. "Waiting" or "Not Waiting".

We would love to see the ability to hide a gauge if the gauge has no data in it.  We have a long software report that lists versions of specific software we manage but not all of the applications are found on all sites which creates reports with logs of blank entries.  If we could set a gauge in a report to not be shown at all if no data was populated in the query, that would make the report so much more readable for us.

The client mapping process requires a lot of clicking, adding clients one by one.  Same thing with contacts to receive reports, they have to be entered one by one.  I would like to see some automation using the data in datasources we already have.  For instance all our clients are alreadyin our PSA, let me choose which ones I do or don't want to sent reports to, even using a filter like all companies with "x" company classification would be awesome.

For Contacts we coud have filter criteria like "is primary contact" or other things to help define who should receive reports.

MSPbots does this kind of automation using a feature they call "automated contact list", which is a gauge that can then be used as a list of receipients to send a report to.

Documetation about that feature: https://support.mspbots.ai/hc/en-us/articles/9074355649551-Sending-a-Scheduled-Report-Using-the-Automated-Contact-List

We use the "Source" field in opportunities to log where a lead came from.

I'd like to have the source field added to the opportunities dataset so that we can use it for filters and dimension on gauges.

We create various KPI dashboards for our internal team.  As the team grows larger having to create filters on multiple dashboards becomes unmanageable.  It would be nice to be able to set the CW user ID when creating a viewer and then set one filter on the dashboard like ownerid = current viewer and member = current viewer. 

This would allow us to build standard dashboards for KPIs and just grant access to the dashboards.

Currently the API for hosted Manage does not allow the Discussion, Internal, or Resolution Flags to be pulled into BG for use as a filter on data.  Would really love to see this become enabled so we can better filter gauges that are looking at Time Entries.

There is no option to "Exclude current (day/week/month/year/etc.)" in Dashboard filters like there is in Gauge filters.  This would be extremely helpful.

Sophos Mobile Endpoint data currently cannot be pulled into BrightGauge. It would be nice to have that integration since the computer endpoint is already available.