Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
Want to know what the statuses mean? Click here or on the "Status Legend" in the Links section.
Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!

Adding "Is_Active" or excluding "Suspended_Alerts"
A way to add in Brightguage datasets a "Is_Active" for device availability dataset , OR, a way to exclude machines that have been marked as suspended alerts in RMM.
Either way, it removes machines I no longer desire to see in my server down report, but still maintains my ability to connect to the machines should anything weird ever go down with those servers. (hey, it happens).

Create Page Number On Reports Options
1-2 years ago page numbers were added automatically to the bottom of pdf reports. This is rather annoying to clients who have reports with cover pages, and/or table of contents. It's possible clients also combine reports outside of Brightgauge. It looks silly.
Request:
1 - Make page numbers optional yes/no (easy)
2 - Make the page the numbering starts on optional, e.g., start counting on page 2 or three if you have a cover letter and a table of contents (harder)

Sorting 2 dimension gaugues
When you have a table gauge with 2 dimensions, you can either sort by the first dimension or the second - so either down the side or across the top. You can't do both.
There are many situations where this is a major problem. Like if you have a list of techs and a set of dates. Either the names are in alphabetical order or the dates are listed sequentially, Not both.
The needs to be change.

Allow Brightgauge & CPQ SuccessList report to integrate
Successlist should be able to be pushed as a datasource for brightgauge. As is, the report in CPQ's settings is decent, but it's hidden away in settings. Pushing this as a datasource to a dashboard or report in BG would be great.
Relevant case: 02088517

Import custom fields on Project Tickets
I would like to recommend the feature of custom fields on Project Tickets to be implemented. I am building a gauge using project & project tickets to track client risk. As we can't get the "latest discussion" as a field - I created a free text custom field on a project ticket called "Latest update" which I wanted to use as a quick glance into the latest action for the risk.

Add the ‘selected term periods’ and ‘selected term discount’ from CPQ quotes dataset to calc TCV
Without the ‘selected term periods’ and ‘selected term discount’ from quotes, it is not possible to calculate Total Contract Value or report on the contract term being quoted/selected.
We logged a ticket and this data is not available to BG via the API at present, but would be very useful for sales reporting/forecasting.

Skills and certifcations tab on Member profile
I would like the ability to create a gauge to filter in all members skills & cerifications on their member page from CW PSA. It would be great if this could be added as a field to the Member dataset.

Strety integration
Would be great to have brightgauge integrate with the scorecard feature in Strety

Brightgauge - Sophos MDR Data
Currently there is a gauge that is called Sophos MDR Threats. This gauge is just open alerts in Sophos, and has nothing to do with actual threat hunting or MDR created tickets. This gauge should be renamed to something like Sophos Alerts.
If it is possible could you please pull the actual Sophos MDR tickets opened per client into Brightgauge that would be very helpful in client facing reports, and for QBRs/vCIOs.
Customer support service by UserEcho