Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
Brightgauge Timesheet Enhancement
Ability to report on timesheet submission status in BG - currently not a feature
Augmentt integration to BrightGauge
Please add integration with security tool Augmentt to be able to follow licenses usage but also all security informations.
Expose VSA Software Management Module Data via the API for SaaS hosted versions of VSA
The hosted SaaS version of VSA provides no SQL access, and the BrightGauge API does not address the Software Management Module data. This means that since migrating to the hosted VSA we have not been able to deliver customer patching reports as per our agreement with our customers. The suggestion is to remedy the API so that that data is returned and we can recreate our reports. I expect there must be many Kaseya customers in the same position
Microsoft 365 Integration to Brightgauge
Reporting on licenses and who they're assigned to is a common question we're asked. An integration to report or display these on a dashboard would be beneficial and streamline our TBRs.
KnowBe4 Integration to BrightGauge
An integration with KnowBe4's Security Awareness Training and Phishing data would be beneficial to our technology business reviews and reporting capabilities.
Moving around Gauges on a Dashboard is very Painful
Moving Gauges in BG is painful when you have alot of gauges on a dashboard. Every time you move one gauge it has to resize and you can't even move to the top of the dashboard easily.
Bizratings API Update for multi-site reporting
BizRatings API Update needed to include multisite endpoint/ConnectWise Case #02367473 – This datasource is needed to report on CSAT results across multiple locations deployed in BizRatings, current functionality limits BrightGauge reporting to 1 of our locations and isn’t comprehensive
Calculated column in List Gauge
It would be useful to be able to add a calculated column in a List Gauge, similar to what is available in the Table Gauge
Create Page Number On Reports Options
1-2 years ago page numbers were added automatically to the bottom of pdf reports. This is rather annoying to clients who have reports with cover pages, and/or table of contents. It's possible clients also combine reports outside of Brightgauge. It looks silly.
Request:
1 - Make page numbers optional yes/no (easy)
2 - Make the page the numbering starts on optional, e.g., start counting on page 2 or three if you have a cover letter and a table of contents (harder)
Customer support service by UserEcho
