Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
Meraki Firmware Upgrade reporting
Allow reporting on upcoming Meraki firmware upgrades.
API module: Get Organization Firmware Upgrades - Meraki Dashboard API v1 - Cisco Meraki Developer Hub
Abillity to customise report name
At the moment we have no power over the name of the PDF report in BrightGauge. We'd like to be able to use a variable as the start of the PDF title, the report name, and then append free text where needed
Something like
240919 - Monthly Service Report - v1.0
[variable] - [variable] - [free text]
Axcient APIs for BrightGauge
Looking to get API access for Axcient in BrightGauge. Axcient currently has connectivity to RMM and Manage but not BrightGauge for reporting. It would be nice to have this added so that it could be easily added to the customer reports.
Add Huntress integration to Bright Gauge
We use Huntress for EDR. It has a lot of data that I'd like to get into a dashboard
Add option to Response Date filter
There currently is not an option for "Weekends Only" in the response_date filter, so therefor, I am requesting this option be added as it would make it easier to create gauges for other half of my team that works afterhours and on the weekends.
Custom date range on Dashboard Filters
When filtering on dates using Dashboard Filters, there is no option to specify a custom date range, despite there being an option for this in the Gauge Editor
Next Step field in Opportunity Dataset
I would like to request that the "Next Step" field gets added to the Opportunity dataset. It would be great to be able to filter Opportunities by those that have a Next Step added. Example of requested field below:
ConnectWise "Resolution" & "last updated" notes ingestion to BrightGauge
Request to enable the ingestion of the "Resolution" and "Last Updated" notes from ConnectWise into BrightGauge.
ITBoost Integration for BrightGauge
The ITBoost Integration, specifically the knowledge base dataset is not useful.
It would be much more useful if all activities were available to report on like "Add" or "Edit" or "Delete". With this information we can report on the activity of our staff updating our documentation and provide this information via dashboard to our customers.
The only available activity is "Get". This activity is not even selectable individually within ITBoost's activity log inside of the program.
Ability to report on Retired assets in ConnectWise Automate
We'd like the ability to report on retired assets in Automate. We have a client that requires information on historical assets, but these don't pull into BrightGauge
Customer support service by UserEcho
