Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

+10

Skills and certifcations tab on Member profile

Kayla Hendrikz 1 year ago 0

I would like the ability to create a gauge to filter in all members skills & cerifications on their member page from CW PSA. It would be great if this could be added as a field to the Member dataset.

+9

Add the ‘selected term periods’ and ‘selected term discount’ from CPQ quotes dataset to calc TCV

John Murray 1 year ago 0

Without the ‘selected term periods’ and ‘selected term discount’ from quotes, it is not possible to calculate Total Contract Value or report on the contract term being quoted/selected.

We logged a ticket and this data is not available to BG via the API at present, but would be very useful for sales reporting/forecasting.

+9

BrightGauge Tab Naming Improvement

Andy Skrzypczak 1 year ago updated by Fred Rioux 6 months ago 2

If you have a number gauge that has several tabs that are hidden and used to create calculations, the names of the tabs are just displayed as generic names, like "query1_amount_sum" or "calc_metric_1". It's frustrating trying to remember what the tabs are actually for, so you have to "unhide" them to seeing what they actually do.

Image 4048

Can you work on the ability to name the layers as they are displayed along the left side panel (see #2)?

+9

Create gauges on custom fields in service tickets

Kimberly Fujita 2 years ago updated by Saurabha Dongaonkar 1 year ago 1

Create gauges on custom fields in service tickets using ConnectWise cloud/hosted integrations.

+9

Strety integration

Peter Wheary 2 years ago updated by Prithviraj Patil 1 year ago 2

Would be great to have brightgauge integrate with the scorecard feature in Strety

+9

Allow Brightgauge & CPQ SuccessList report to integrate

Nicholas Wixon 2 years ago updated by Prithviraj Patil 2 years ago 1

Successlist should be able to be pushed as a datasource for brightgauge. As is, the report in CPQ's settings is decent, but it's hidden away in settings. Pushing this as a datasource to a dashboard or report in BG would be great.

Relevant case: 02088517

+8

Deep Linking to CWM Customer Portal

Chuck Ciecka 8 months ago updated by Fred Rioux 3 months ago 1

Currently deeplinks for CWM only go to CWM. We would like to allow them to use the CWM Customer Portal instead for gauges that are used by external customers.

+8

Allow the ability to manually change the color of any gauge/value

Devin Peterson 11 months ago 0

It's mildly frustrating to have all gauges/values locked to the global color palette setting. I (and I suspect others) would like the ability to manually change the color of any gauge or value on the fly. I know we can sort of do this with a threshold, but that doesn't recolor the legend and so causes confusion. 

+8

New dataset for CPQ - Quote item

Fred Rioux 12 months ago 0

The datasets associated with SELL/CPQ don't give enough information.

Could you create a new dataset that gives items in a quote.

I checked with CPQ dev documentation and the API allow to read the view: QuoteItemView.

Best regards,

Fred

+8

enable auditing on dashboards

Chris Pegrum 2 years ago updated by Nichole Gibb 2 weeks ago 1

all changes to all part of the system should be audited. gauges, reports, dashboards  - everything.