Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

+9

Hubspot Integration

jordan henwood 1 year ago updated by Fred Rioux 1 week ago 1

The ability to plug Hubspot into BrightGauge 

+9

Strety integration

Peter Wheary 2 years ago updated by Prithviraj Patil 1 year ago 2

Would be great to have brightgauge integrate with the scorecard feature in Strety

+9

Allow Brightgauge & CPQ SuccessList report to integrate

Nicholas Wixon 2 years ago updated by Prithviraj Patil 2 years ago 1

Successlist should be able to be pushed as a datasource for brightgauge. As is, the report in CPQ's settings is decent, but it's hidden away in settings. Pushing this as a datasource to a dashboard or report in BG would be great.

Relevant case: 02088517

+8

Please provide multiple levels of sort

Larry Kahm 7 months ago in Command updated 1 week ago 1

The new "Custom Fields" datasets have been introduced as EA/beta.

I have two custom fields that I want to track and report on: APC UPS model name and serial number
I want to have a table of Company, Site, Endpoint, Model name, and Serial number (sorted by the first 4 fields).
None of the offered designs in BG seem to be able to accommodate that construct.

The "list" gauge only has one sort field, so I can get the list sorted by Company, but not the rest.  As a result the data view is extremely skewed with information appearing out of order.

Please provide multiple levels of sort!

+8

Cover Page and custom image

Neil Lupsic 2 years ago 0

The cover page option on the report is very limited and does not allow too much for custom branding of reports. Currently i need to scale a image and try and make that fit on the cover page. Brightgauge needs an easier way to make a custom cover page.

+8

Import custom fields on Project Tickets

Zoe Baikie 2 years ago 0

I would like to recommend the feature of custom fields on Project Tickets to be implemented. I am building a gauge using project & project tickets to track client risk. As we can't get the "latest discussion" as a field - I created a free text custom field on a project ticket called "Latest update" which I wanted to use as a quick glance into the latest action for the risk.

+8

Custom date range on Dashboard Filters

Paul Wegner 2 years ago 0

When filtering on dates using Dashboard Filters, there is no option to specify a custom date range, despite there being an option for this in the Gauge Editor

+7

Allow the ability to manually change the color of any gauge/value

Devin Peterson 8 months ago 0

It's mildly frustrating to have all gauges/values locked to the global color palette setting. I (and I suspect others) would like the ability to manually change the color of any gauge or value on the fly. I know we can sort of do this with a threshold, but that doesn't recolor the legend and so causes confusion. 

+7

Additional math & logic in calculated columns

Matt McGrath 10 months ago updated by Dan Price 6 months ago 1

We use calculated columns in Brightgauge table gauges, but find we occasionally need more complex logic than is available in the calculated columns - for example,

  • max, min
  • coalesce
  • conditional logic and comparisons like equal to, greater than, lesser than (for example, if A+B > X, then display X, otherwise display A + B)

+7

Increase the dataset date ranges

Aaron Beal 1 year ago updated by Shannon Gomes 1 year ago 2

Having been told recently in our BrightGauge kick off and implementation meetings that a simple client level request could be made to increase any dataset and that the current ones were just the defaults. This turned out to be false and CW Support have told me to raise an enhancement.

For example. The dataset Ticket Statistics Last 240 Days, this isn't even a year of ticket data that for many is the bare minimum to get useful reporting and ticket trends.

I think there shouldn't be any limitations