Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
Estimated Time Revenue - Project Phase Reporting
We have projects in CW Manage that require multiple phases with estimates time revenue for each phase. When trying to report on estimated time revenue we are only able to report on the "Base Project" phase. Would be a great addition to be able to report on multiple phase projects. Please refer to CW case #02628641. Thank you.
ConnectWise "Resolution" & "last updated" notes ingestion to BrightGauge
Request to enable the ingestion of the "Resolution" and "Last Updated" notes from ConnectWise into BrightGauge.
BrightGauge Tab Naming Improvement
If you have a number gauge that has several tabs that are hidden and used to create calculations, the names of the tabs are just displayed as generic names, like "query1_amount_sum" or "calc_metric_1". It's frustrating trying to remember what the tabs are actually for, so you have to "unhide" them to seeing what they actually do.
Can you work on the ability to name the layers as they are displayed along the left side panel (see #2)?
Axcient APIs for BrightGauge
Looking to get API access for Axcient in BrightGauge. Axcient currently has connectivity to RMM and Manage but not BrightGauge for reporting. It would be nice to have this added so that it could be easily added to the customer reports.
Allow List Gauges to have drilldown capability for additional details
The list gauge display does not allow for enough data to display so if you would add drill down capabilities this would allow for more data to be represented while also allowing for the export to CSV file capabilities.
ScalePad Integration?
Can we have a Scalepad to Brightgauge integration? Or the ability to have the Scalepad data syncing into CW RMM be accessible via BrightGauge?
Deep Linking to CWM Customer Portal
Currently deeplinks for CWM only go to CWM. We would like to allow them to use the CWM Customer Portal instead for gauges that are used by external customers.
"Earlier than (n) Months Ago"
Filter for dates should have an "Earlier than (n) Months ago" for monthly snapshot data scenarios.
New dataset for CPQ - Quote item
The datasets associated with SELL/CPQ don't give enough information.
Could you create a new dataset that gives items in a quote.
I checked with CPQ dev documentation and the API allow to read the view: QuoteItemView.
Best regards,
Fred
Export Client Contacts
Would love the ability to export client data (email address and client name) for usage in my email marketing to Key Account Contacts that receive our monthly account review reports.
Customer support service by UserEcho
