Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

+3

CW RMM Drive Detail (Hard Drive Name, Disk Type, Disk Model, Disk Serial Number, etc.)

Michael Rodriguez 10 months ago in Command 0

Image 4054

CW RMM does not currently return any details around machine drives outside of utilization numbers. Would be looking for inventory details on the RMM Physical Drive data.

+3

Date filter: Add Next (n) weeks (Mon-Sun), (Sun-Sat), (Sat-Fri)

Dustin Morse 11 months ago 0

Add Next week date filter for all date fields. 

+3

ITBoost Integration for BrightGauge

Jake Avery 12 months ago 0

The ITBoost Integration, specifically the knowledge base dataset is not useful.

It would be much more useful if all activities were available to report on like "Add" or "Edit" or "Delete".  With this information we can report on the activity of our staff updating our documentation and provide this information via dashboard to our customers.

The only available activity is "Get".  This activity is not even selectable individually within ITBoost's activity log inside of the program.

+3

Dataset for Datto RMM statistics on Antivirus, Defender, and EDR deployments

Paul Wegner 12 months ago 0

The Datto RMM datasource does not currently have any datasets that support reporting on the status of deployed security products/features such as Windows Defender, Antivirus, and Datto EDR. Please consider adding this so we can provide a more complete overview of device compliance other than just Patch Management.

+3

Ability to report on Retired assets in ConnectWise Automate

jordan henwood 1 year ago 0

We'd like the ability to report on retired assets in Automate. We have a client that requires information on historical assets, but these don't pull into BrightGauge

+3

Include Product Totals in the Invoice Data Dataset

Jill Paulus 1 year ago 0

We are currently able to pull in Service Total and Expense Total along with Invoice Total and Balance Due, but we cannot see Product Total in the Invoice Data Dataset.

We need to have this to accurately capture invoice amounts on invoices which include products (such as Agreements) but are paid via downpayment and have a zero balance due.

+3

report scheduling

Linda Kraft 1 year ago 0

Would love to see more options on times for scheduling reports.  We send monthly health reports to clients and I need to spread out hundreds of clients over 24 time slot options which time out occasionally.  Would be helpful to have time of day for report scheduling be broken up into half hour increments instead of hour increments.  Better yet 15 min if possible.

+3

Soft label for drilldown fields

jordan henwood 1 year ago updated by Shannon Gomes 9 months ago 1

It would be so useful to apply a soft label to all fields, so that when we use them in Drilldown they always default to that soft label.

Ideally we can then overwrite that default soft label on a case by case basis



I'm currently working through a task to standardise our drilldown list, which means manually updating the soft label across hundreds of gauges, it's very painful

+3

Ability to copy or template Drilldown fields

jordan henwood 1 year ago 0

It would save a lot of time if we could copy or template the drilldown fields in gauges. There are a few ways I could see this being useful


  • Default drilldown field list linked to dataset. Code in a list of the most commonly used fields in a dataset drilldown, and default these in the first tab of any new gauge created using that dataset
  • The ability to template drilldown fields and import them to a gauge.
  • The ability to copy the drilldown fields from another tab in the same gauge

+3

VSA X

David Bell 1 year ago updated by Carl Powers 7 months ago 1

We'd like to see Kaseya VSA X integration within BrigtGauge. We depend on using BrightGauge for dashboards and sending reports to clients, but as we move on to VSA X from VSA 9.5, we are losing this ability.