Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

+2

Increase 1000 row limits

Vidal Garza 1 year ago 0
+2

Dataset sync alerts

Jeremy Baxter 1 year ago updated by Shane Wright 12 months ago 4

Hey team, would like to be notified anytime a dataset sync interval is missed 

+2

Create parity datasets with NinjaOne, like Automate

Brandon Fox 1 year ago in CMS updated by Shagun Jain 5 months ago 1

NinjaOne API exposes all information needed to make a parity datasets that present the same information as Automate. 

Please use the relevant NinjaOne endpoints to pull all device information:

  • /v2/devices-detailed

In particular, I'm at least looking for memory statistics, which don't exist in any NinjaOne dataset.

+2

Image Rendering

Neil Lupsic 1 year ago 0

Currently it is SO painful to do this.

You cannot see the uploaded image from the selection so if you have more than 10 images stored....good luck finding the one you need.

Also and most frustrating is trying to scale an image so it does not crop too much or too little.

It is a battle of trying to manipulate a poor interface to get it to render right...And each time you try, you need to create a report, then try again etc.

Painful!

+2

Format Axis to match Dataset Design

Jill Paulus 1 year ago 0

We would like to be able to format the X- or Y-Axis in our chart graph gauges to match the Dataset design - if it's set as a % or $, to be able to format the axis to be the same.  For example currently, if we are using a % for data across a period of time, we have a 0 to 1 scale on the Y-axis and the time on the X-Axis.  This causes some confusion for clients or colleagues who may be viewing the gauge.

+2

Include created_by field in CW Manage Invoice Data dataset

Kev Penny 2 years ago 0

The Invoice Data dataset contains fields like updated_by and adjusted_by, but not created_by, which seems like a big oversight. We need to be able to report on who created invoices, and the workaround we've been given is to create a custom field, which would rely on someone manually setting that every time they create an invoice.

+2

Retention Policy For Sent Reports

Brent Le Cornu 2 years ago in Fortify 0

We believe there is a current security and compliance issue with the unlimited retention of reports in the "Sent" reports section. There is no way to automate their deletion after a given time, and no way for BrightGauge support to do it in our behalf. The only method we have found is to manually sort the "Sent" reports in ascending order by age, select all (applies ONLY to the current page), delete, repeat... This is unmanageable, and even if we use a macro recorder to complete the task, we still have to manually set it to run and then watch it to make sure it doesn't delete files inside our chosen retention time.

+2

Report Page Export Option

Nex-Tech TSG - Tony Anthony 2 years ago updated by Prithviraj Patil 1 year ago 1

The reports page currently has very limited sorting and search functions. While these features are being enhanced could we please get an option to export the data on the page? We can then work with the data in excel to find what we are looking for.

Examples:

  • Hard to find customers when there are hundreds for reports.
  • Counting reports when they fail to generate.
+1

Folders to manage and sort dashboards

Vincent Toussaint 1 month ago updated by Shannon Gomes 1 month ago 1

We have more than 100 dashboards and it is not easy to navigate and fin the one we are looking for. We do use the search and add some dashboard in "favorites" to keep them on top of the list, but having a folder structure would be much better.

There's a related post, in this forum, about hidding dashboards from the drop down list.  Having folder would solve this as unused dashboard created by Brightgauge could be moved to a specific folder.

+1

Add PSA Change Approval metrics

Jerry Foster 3 months ago updated by Neil Lupsic 3 months ago 1

This request is to add metrics from the PSA Change Approval to BrightGauge for reporting.  This would include information such as number of approved/rejected projects, as well as an extract of the CR data into a gauge / reports.