Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Create parity datasets with NinjaOne, like Automate
NinjaOne API exposes all information needed to make a parity datasets that present the same information as Automate.
Please use the relevant NinjaOne endpoints to pull all device information:
- /v2/devices-detailed
In particular, I'm at least looking for memory statistics, which don't exist in any NinjaOne dataset.

Image Rendering
Currently it is SO painful to do this.
You cannot see the uploaded image from the selection so if you have more than 10 images stored....good luck finding the one you need.
Also and most frustrating is trying to scale an image so it does not crop too much or too little.
It is a battle of trying to manipulate a poor interface to get it to render right...And each time you try, you need to create a report, then try again etc.
Painful!

Format Axis to match Dataset Design
We would like to be able to format the X- or Y-Axis in our chart graph gauges to match the Dataset design - if it's set as a % or $, to be able to format the axis to be the same. For example currently, if we are using a % for data across a period of time, we have a 0 to 1 scale on the Y-axis and the time on the X-Axis. This causes some confusion for clients or colleagues who may be viewing the gauge.

Include created_by field in CW Manage Invoice Data dataset
The Invoice Data dataset contains fields like updated_by and adjusted_by, but not created_by, which seems like a big oversight. We need to be able to report on who created invoices, and the workaround we've been given is to create a custom field, which would rely on someone manually setting that every time they create an invoice.

Retention Policy For Sent Reports
We believe there is a current security and compliance issue with the unlimited retention of reports in the "Sent" reports section. There is no way to automate their deletion after a given time, and no way for BrightGauge support to do it in our behalf. The only method we have found is to manually sort the "Sent" reports in ascending order by age, select all (applies ONLY to the current page), delete, repeat... This is unmanageable, and even if we use a macro recorder to complete the task, we still have to manually set it to run and then watch it to make sure it doesn't delete files inside our chosen retention time.

Report Page Export Option
The reports page currently has very limited sorting and search functions. While these features are being enhanced could we please get an option to export the data on the page? We can then work with the data in excel to find what we are looking for.
Examples:
- Hard to find customers when there are hundreds for reports.
- Counting reports when they fail to generate.

Add PSA Change Approval metrics
This request is to add metrics from the PSA Change Approval to BrightGauge for reporting. This would include information such as number of approved/rejected projects, as well as an extract of the CR data into a gauge / reports.

Add Project Team/Project Resources to Project Statistics dataset
There is no "project team" or "assigned resources" data in the Project Statistics dataset. We can filter by resource list in the Project Phase and Tickets dataset, but this doesn't contain all of the same data as Project Statistics (i.e. overall budget).

Brightgauge Datasets for NinjaOne Warranty and Backup Information
As one of the primary RMMs and the fact that BrightGauge has numerous datasets created for NinjaOne already, it makes zero sense that two of the most important features, Warranty and Backup, have not been created. This is an enormous red flag for the BG APIs.

Update Ninja Datasource to us V2 API
Ninja released an enhanced API (v2) which provides much more information
Customer support service by UserEcho