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The Invoice Data dataset contains fields like updated_by and adjusted_by, but not created_by, which seems like a big oversight. We need to be able to report on who created invoices, and the workaround we've been given is to create a custom field, which would rely on someone manually setting that every time they create an invoice.

We believe there is a current security and compliance issue with the unlimited retention of reports in the "Sent" reports section. There is no way to automate their deletion after a given time, and no way for BrightGauge support to do it in our behalf. The only method we have found is to manually sort the "Sent" reports in ascending order by age, select all (applies ONLY to the current page), delete, repeat... This is unmanageable, and even if we use a macro recorder to complete the task, we still have to manually set it to run and then watch it to make sure it doesn't delete files inside our chosen retention time.

The reports page currently has very limited sorting and search functions. While these features are being enhanced could we please get an option to export the data on the page? We can then work with the data in excel to find what we are looking for.

Examples:

• Hard to find customers when there are hundreds for reports.
• Counting reports when they fail to generate.

There is no "project team" or "assigned resources" data in the Project Statistics dataset.  We can filter by resource list in the Project Phase and Tickets dataset, but this doesn't contain all of the same data as Project Statistics (i.e. overall budget).

Currently deeplinks for CWM only go to CWM. We would like to allow them to use the CWM Customer Portal instead for gauges that are used by external customers.

As one of the primary RMMs and the fact that BrightGauge has numerous datasets created for NinjaOne already, it makes zero sense that two of the most important features, Warranty and Backup, have not been created. This is an enormous red flag for the BG APIs.

Ninja released an enhanced API (v2) which provides much more information

I have many gauges that result in a DIV/0 error (for example client utilisation where a customer hasn't submitted a single ticket returns a DIV/0 error. I'd like to be able to hide these results instead of them showing but at the moment there doesn't seem to be any mechanism for dealing with DIV/0 errors.

Allow conditional logic in reporting.

Add functionality to only show a gauge/text etc when certain conditions are met.

Eg.. IF a company has an agreement/agreement addition, then show the following gauge.

This allows for a global report template that can be customized to each client depending on business logic.

Would be very time-saving to have MS Partner Center Users as a data source