Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

+3

Report Page Export Option

Nex-Tech TSG - Tony Anthony 2 years ago updated by Craig Liggett 4 weeks ago 2

The reports page currently has very limited sorting and search functions. While these features are being enhanced could we please get an option to export the data on the page? We can then work with the data in excel to find what we are looking for.

Examples:

  • Hard to find customers when there are hundreds for reports.
  • Counting reports when they fail to generate.
+2

Allow Global Filters

Jared Morena 2 months ago in Command 0

At the moment, filters are unique to a report or dashboard. It would be a significant time saver to allow global filters that can be imported or added to reports or dashboards. We have account managers that manage a certain subset of accounts, and manually creating and maintaining these filters is already unmanageable before we hit scale. 

+2

Send a report from Brightgauge as a Spreadsheet

Kyle Thomas 6 months ago 0

Why can't we send reports with the data as an attachment in the csv or xlsx format?  This is much more helpful in some cases than PDF. 

+2

Folders to manage and sort dashboards

Vincent Toussaint 7 months ago updated by Shannon Gomes 7 months ago 1

We have more than 100 dashboards and it is not easy to navigate and fin the one we are looking for. We do use the search and add some dashboard in "favorites" to keep them on top of the list, but having a folder structure would be much better.

There's a related post, in this forum, about hidding dashboards from the drop down list.  Having folder would solve this as unused dashboard created by Brightgauge could be moved to a specific folder.

+2

Add Project Team/Project Resources to Project Statistics dataset

Jason Burwick 10 months ago 0

There is no "project team" or "assigned resources" data in the Project Statistics dataset.  We can filter by resource list in the Project Phase and Tickets dataset, but this doesn't contain all of the same data as Project Statistics (i.e. overall budget).

+2

Brightgauge Datasets for NinjaOne Warranty and Backup Information

Jason Tienor 10 months ago in CMS 0

As one of the primary RMMs and the fact that BrightGauge has numerous datasets created for NinjaOne already, it makes zero sense that two of the most important features, Warranty and Backup, have not been created. This is an enormous red flag for the BG APIs.

+2

Add a filter for used Gauges

Michael Riccio 11 months ago 0

In the gauges search I would like to have the ability to filter on gauges that are actually being used.

We can currently filter by Type, Datasource, Dataset, Unused and Public but not those that are actively being used on dashboards and reports. This would definitely help navigate when an update is needed 

+2

Add Conditional Logic to Reports

Ky Nguyen 1 year ago 0

Allow conditional logic in reporting.

Add functionality to only show a gauge/text etc when certain conditions are met.

Eg.. IF a company has an agreement/agreement addition, then show the following gauge.

This allows for a global report template that can be customized to each client depending on business logic.

+2

Change order of legend

Alexandre Martinero 1 year ago 0

Legend is automatically populated and sometime in an order which is not making sense.

Ability to "move" elements of the legends would be usefull.