Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

0

Newly Installed Software Report

Craig Liggett 4 months ago updated by Amit Mehta (Director Product Management) 4 months ago 0

I would like to see a gauge that can tell whether a new piece of software has been installed? The existing gauge will only tell us whether the package has been installed/updaed. It would be helpful for us as MSP's to be able to look at newly installed pieces of software from the last week or month to determine if something was installed maliciously or unintentionally. We could then send this report to our client for review without having to wade through all of the other software updates that may have occurred.

0

Add custom fields to Quickbooks datasets.

Nathan Yoder 4 months ago 0

We would like to have Quickbooks Custom fields exposed to the Profit and Loss Details dataset. This would be a great help to us for filtering purposes. We use some custom fields for categorization.

0

Add the IP address field in the Network Devices dataset

Steve Sexton 4 months ago in Command 0

In RMM, the Network Devices screen displays the IP addresses of all devices. However, the IP address field is not available in the Network Devices dataset. I want to create gauges that show a device's IP addresses, filtered by the types displayed on the Network Devices screen in RMM.

Instead of adding the IP address field to the Network Devices dataset, CW support's solution is to use the Endpoint Summary dataset, but this dataset only has the following four 'types':

  • Desktop
  • NetworkDevice
  • Server
  • Vmware-Esxi
0

Do not require SSO for Brightgauge Viewers

Jason Haveman 4 months ago updated by Joshua Kurzawa 4 months ago 1

We build client dashboards and as a result have many clients as guests in our 365 tenant. 


If sso is required we will have to make them full users, and set them up with SSO to see the boards, which is horrible.

0

Ability to add Logo's /customize reports for each customer.

Rob Goodbrand 6 months ago 0

Add addional logo's/customization to the reports so that we can personalize them for each customer. at the meoemnt we can only have one logo on all reports

0

Blackpoint Cyber Integration

Joel Kurzynski 6 months ago 0

Would like to see this and be able to report on machines and licensed accounts pulled in BlackPoint  

0

Ticket link redirection in Gauges

Simon Fréchette 6 months ago in Command 0

Have the possibility to make the links in the gauges redirecting into the PSA powered by ASIO platform, directly in the service ticket.

0

ThreatLocker Integration

Leesi Kpea 6 months ago 0

Add a ThreatLocker integration to pull in data.

0

CrowdStrike Integration

Leesi Kpea 6 months ago 0

We use CrowdStrike for EDR so it would be great if there was an API integration to report on threat metrics and assets.

0

Pull in Services for Bright Gauge Integration

Michael Kyriacou 7 months ago updated by Amit Mehta (Director Product Management) 7 months ago 0

Hello, could you please allow us to pull services information into bright gauge? Right now its just applications but some software that we want to report on only appear as services, not applications.