Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
Do not require SSO for Brightgauge Viewers
We build client dashboards and as a result have many clients as guests in our 365 tenant.
If sso is required we will have to make them full users, and set them up with SSO to see the boards, which is horrible.
Ability to add Logo's /customize reports for each customer.
Add addional logo's/customization to the reports so that we can personalize them for each customer. at the meoemnt we can only have one logo on all reports
Please add Median as a measure option
I would like to see the median ticket age for example, not the average, as average is highly sensitive to extreme high or low values (outliers).
Same goes for a lot of different KPIs.
Median should be a choice in the same way as "count", "sum" and "average".
Blackpoint Cyber Integration
Would like to see this and be able to report on machines and licensed accounts pulled in BlackPoint
Ticket link redirection in Gauges
Have the possibility to make the links in the gauges redirecting into the PSA powered by ASIO platform, directly in the service ticket.
CrowdStrike Integration
We use CrowdStrike for EDR so it would be great if there was an API integration to report on threat metrics and assets.
Pull in Services for Bright Gauge Integration
Hello, could you please allow us to pull services information into bright gauge? Right now its just applications but some software that we want to report on only appear as services, not applications.
Transitioning Calculated Metrics from Positional Indexing to Unique Layer IDs
I’d love to see the BrightGauge development team move from positional indexing to Unique ID referencing for multi-layer gauges.
Currently, when we build sophisticated gauges with multiple layers and calculated metrics, the formulas appear to be tied to the layer's order (1, 2, 3). If we need to remove an intermediate layer or reorder them for better visual clarity, the "link" to the data often breaks. This requires us to manually re-map the calculation pills to the new layer positions.
I believe moving toward persistent ID-based references would benefit the entire community by:
- Improving Reliability: Reducing the risk of "broken" dashboards after minor maintenance.
- Encouraging Innovation: Allowing us to experiment with more complex, multi-layered data sets without fear of "breaking the logic."
- Saving Time: Freeing up MSP admins to focus on data insights rather than gauge troubleshooting.
Does anyone else run into this when refining their reporting? I’m curious if others have found creative ways to manage layer dependencies, or if this change would help your workflow as much as it would mine.
The bar chart colour does not match with the colour in legend
The bar chart colour does not match with the colour in legend. Can BrightGauge fix this bug?
Customer support service by UserEcho
