Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
Format Axis to match Dataset Design
We would like to be able to format the X- or Y-Axis in our chart graph gauges to match the Dataset design - if it's set as a % or $, to be able to format the axis to be the same. For example currently, if we are using a % for data across a period of time, we have a 0 to 1 scale on the Y-axis and the time on the X-Axis. This causes some confusion for clients or colleagues who may be viewing the gauge.
Include created_by field in CW Manage Invoice Data dataset
The Invoice Data dataset contains fields like updated_by and adjusted_by, but not created_by, which seems like a big oversight. We need to be able to report on who created invoices, and the workaround we've been given is to create a custom field, which would rely on someone manually setting that every time they create an invoice.
Retention Policy For Sent Reports
We believe there is a current security and compliance issue with the unlimited retention of reports in the "Sent" reports section. There is no way to automate their deletion after a given time, and no way for BrightGauge support to do it in our behalf. The only method we have found is to manually sort the "Sent" reports in ascending order by age, select all (applies ONLY to the current page), delete, repeat... This is unmanageable, and even if we use a macro recorder to complete the task, we still have to manually set it to run and then watch it to make sure it doesn't delete files inside our chosen retention time.
Dashboard-Level Delineated List Filters
Enable delineated lists to be used on dashboard level filters. allowing multiple teams or groups of members to be represented on a dashboard rather than relying on individual gauges.
Create a Filter that can be shared across multiple Dashboards
Introduce a Shared Filter that can be used across multiple Dashboards where users can view, open and edit shared filters without needing to locate a gauge that contains them.
Currently the workaround is to create a temporary gauge solely to add a shared filter for a specific dashboard.
Allow BrightGauge data to be displayed ion a ConnectWise manage pod
Currently BrightGauge data cannot be displayed directly within iframes i.e. ConnectWise Manage pods. Having this data able to be displayed directly within ConnectWise Manage pods would be a HUGE time saver for me in avoiding a requirement to flick between systems constantly to obtain information.
Allow Customization of Built-in Datasets
The built-in datasets in BrightGauge provide an excellent starting point, but their usefulness is limited because they cannot be extended with additional fields or columns.
For example, the OS Patch Compliance dataset is useful for identifying machines that are offline or have not been assessed within a specified timeframe. However, when presenting this information to partners, the next question is almost always, "Who owns this device?"
If the dataset included—or allowed administrators to add—a field such as Last Logged In User, partners could immediately identify the likely owner and begin remediation without having to cross-reference another report or system.
Rather than requesting a specific field be added to this dataset, I would like to see the ability to customize built-in datasets by selecting additional available fields from the underlying data source. This would make built-in datasets significantly more flexible while allowing organizations to tailor reports to their own operational needs without requiring entirely custom datasets.
Pick and ship report
Pick and ship report, please add report for daily stock movement in brighgauge
CVE Data Availability
Currently we can see CVE information in the RMM > Security > Vulnerability portal and even see it listed if we export all the devices into a csv. However, that information isn't available when creating a report in Brightgauge. It's important that we can provide an executive summary report that contains new/critical/remediated CVE details to management
Persistent Legend Filters
When using the Legend in a gauge on a dashboard, we can click to hide certain data.
In my example I have a gauge that displays a service trendline for a group of companies and we can use the legend to filter companies out. When the dashboard is reloaded, this filter is reset.
Customer support service by UserEcho