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We would like the ability to customise the text in the "Legend" field when this is enabled on Gauges.

An example being that a gauge showing tickets in and not in a Waiting SLA has the text in the Legend stating "True" or "False". I would like to be able to rename this text so it is clearer, I.E. "Waiting" or "Not Waiting".

The Agreements and Agreement Additions List datasets do not currently report on canceled agreements.  I need a way to report on what agreements have been canceled over the last X days so I can report on churn.  This is important and seems like it should be a pretty standard feature of the software.  Please get this ability added.

The API currently does not show anywhere in the Opportunity or Products APIs if a product on a Won opportunity was billed or not.

I'd like to be able to build a gauge showing any products have not had an agreement set up for them yet.  This would help us ensure we're not missing anything on the billing side.

I had asked BG support to add this to a dataset but since it's not in the API, it's not available.

We use the "Source" field in opportunities to log where a lead came from.

I'd like to have the source field added to the opportunities dataset so that we can use it for filters and dimension on gauges.

We have a requirement to send clients monthly reports of their tickets along with Summary, Resolution and total Billable time, Total Non-Billable time, Total time along with other details of the ticket. The Ticket Statistics Last 240 Days Dataset has most of this information, would just need to add Resolution and a column showing the type of time entry (B : Billable, NC : No Charge, NB : Do not bill)

I would like the ability to hide unused Dashboards from the Drop-down Dashboard list without having to delete them.  There are Dashboards created by BrightGauge that we are not currently using, but we don't necessarily want to delete them. We just don't want them in our quick options for viewing.  Now that there is the new Dashboard list view feature, this could show "Hidden" dashboards on its own page, or greyed out on the list with an option to "hide" or "unhide" for all users.  Admins would be able to review the list of hidden dashboards and "unhide" them if we want to begin to use them.

This would make our drop-down list so much easier to manage!

We create various KPI dashboards for our internal team.  As the team grows larger having to create filters on multiple dashboards becomes unmanageable.  It would be nice to be able to set the CW user ID when creating a viewer and then set one filter on the dashboard like ownerid = current viewer and member = current viewer. 

This would allow us to build standard dashboards for KPIs and just grant access to the dashboards.

We setup several reports to deliver to our clients throughout the month and the biggest complaint we get back is that the gauges only output to a PDF.  We would love to be able to setup an Excel version of the reports so the clients can easily see the data in ways that work better for them.

When you add multiple filters to a board, it would be great if you could exclude certain filters from gauges instead of excluding them all 

There is no option to "Exclude current (day/week/month/year/etc.)" in Dashboard filters like there is in Gauge filters.  This would be extremely helpful.