1. BrightGauge
  2. Enhancements
+2

Time Entry Discussion Flag

Jill Paulus 8 months ago • updated by Michael Riccio 1 day ago • 2

Currently the API for hosted Manage does not allow the Discussion, Internal, or Resolution Flags to be pulled into BG for use as a filter on data.  Would really love to see this become enabled so we can better filter gauges that are looking at Time Entries.

+1
Shannon Gomes 8 months ago

I believe this is a request that pre-dates this forum. I really hope that it is implemented!

Michael Riccio 1 day ago

I also want the notes to be available. Clients that drill down to tickets that may be problematic have to look it up in the customer portal which is very annoying. 

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