Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
Time Entry Discussion Flag
Currently the API for hosted Manage does not allow the Discussion, Internal, or Resolution Flags to be pulled into BG for use as a filter on data. Would really love to see this become enabled so we can better filter gauges that are looking at Time Entries.
BrightGauge DataSource API for ConnectSecure
ConnectSecure reporting has great data, but I'd like to reformat it. Would it be possible to add an API between BrightGauge and ConnectSecure?
Dashboard Filters: Exclude Current
There is no option to "Exclude current (day/week/month/year/etc.)" in Dashboard filters like there is in Gauge filters. This would be extremely helpful.
Sophos Mobile Endpoint integration datasource to BrightGauge
Sophos Mobile Endpoint data currently cannot be pulled into BrightGauge. It would be nice to have that integration since the computer endpoint is already available.
Date filter: Add Next (n) weeks (Mon-Sun), (Sun-Sat), (Sat-Fri)
Add Next week date filter for all date fields.
Add Notes, OS Type, OS Info, and Last Login Name fields from CW Configuration to the Configuration Dataset in BrightGauge
I submitted a support request and was informed the following:
'Notes' field is not available in the API endpoints we currently use in BrightGauge. Unfortunately, we are unable to report on the OS Type, OS Info, and Last Login Name fields with the Cloud integration at this time. The data we pull regarding configuration details does not include these OS fields, so we cannot add them to the dataset(s).
It would be great that I could pull the data point as our clients are requesting those data points.
Ability to Report on the Last User and the External IP Address
I'd like to create a BrightGauge that reports on who is "in office" on a given day.
To do that, all I'd need is access to the "Last User" field and the "External IP Address" field. I could then use that to report on who is in which of our company offices.
Ability to include Default Contact TItle in Company Dataset
We need a way to report on all company default contacts, with the inclusion of their job title.
At the moment from the Company dataset we can see name and email, but aren't able to report on their title.
From the Contact dataset, we can bring up a list of all default contacts but this won't list companies that don't have a default contact.
To avoid the need to have two separate gauges to see who doesn't have a default contact, and then see a list of all default contacts, ideally we'd like to be able to include the Title field in the Company dataset.
API Upload of Contact emails
Please add an API feature to allow customer emails to be applied to specific reports via data upload
Customer support service by UserEcho
