Welcome to the BrightGauge Enhancement Forums

Currently the API for hosted Manage does not allow the Discussion, Internal, or Resolution Flags to be pulled into BG for use as a filter on data.  Would really love to see this become enabled so we can better filter gauges that are looking at Time Entries.

Add Next week date filter for all date fields. 

The ITBoost Integration, specifically the knowledge base dataset is not useful.

It would be much more useful if all activities were available to report on like "Add" or "Edit" or "Delete".  With this information we can report on the activity of our staff updating our documentation and provide this information via dashboard to our customers.

The only available activity is "Get".  This activity is not even selectable individually within ITBoost's activity log inside of the program.

I was under the impression that I had virtually unlimited access to tables and fields in on-premise applications such as QuickBooks with Brightgauge??  The first attempt at a gauge I attempted was for my retail division... to show daily sales by payment method (Cash, Credit Card, Check, etc.)... no such fields are available.

These limitations are very crippling and disappointing with this otherwise potentially impressive product.

Back to the drawing board with the horrible QB Advanced Reporting Tool, which is similar to PSA Report Writer, which I assume I will also have to use for a lot of what I still need out of PSA as well.... we will see.

We'd like the ability to report on retired assets in Automate. We have a client that requires information on historical assets, but these don't pull into BrightGauge

We are currently able to pull in Service Total and Expense Total along with Invoice Total and Balance Due, but we cannot see Product Total in the Invoice Data Dataset.

We need to have this to accurately capture invoice amounts on invoices which include products (such as Agreements) but are paid via downpayment and have a zero balance due.

Would love to see more options on times for scheduling reports.  We send monthly health reports to clients and I need to spread out hundreds of clients over 24 time slot options which time out occasionally.  Would be helpful to have time of day for report scheduling be broken up into half hour increments instead of hour increments.  Better yet 15 min if possible.

It would be so useful to apply a soft label to all fields, so that when we use them in Drilldown they always default to that soft label.

Ideally we can then overwrite that default soft label on a case by case basis

I'm currently working through a task to standardise our drilldown list, which means manually updating the soft label across hundreds of gauges, it's very painful

It would save a lot of time if we could copy or template the drilldown fields in gauges. There are a few ways I could see this being useful

• 
  Default drilldown field list linked to dataset. Code in a list of the most commonly used fields in a dataset drilldown, and default these in the first tab of any new gauge created using that dataset
• The ability to template drilldown fields and import them to a gauge.
  
• The ability to copy the drilldown fields from another tab in the same gauge

Currently deeplinks for CWM only go to CWM. We would like to allow them to use the CWM Customer Portal instead for gauges that are used by external customers.