Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

+1

Date filter: Add Next (n) weeks (Mon-Sun), (Sun-Sat), (Sat-Fri)

Dustin Morse 6 months ago 0

Add Next week date filter for all date fields. 

+1

Add Notes, OS Type, OS Info, and Last Login Name fields from CW Configuration to the Configuration Dataset in BrightGauge

Chi Pakenham 6 months ago 0

I submitted a support request and was informed the following: 


'Notes' field is not available in the API endpoints we currently use in BrightGauge. Unfortunately, we are unable to report on the OS Type, OS Info, and Last Login Name fields with the Cloud integration at this time. The data we pull regarding configuration details does not include these OS fields, so we cannot add them to the dataset(s).

It would be great that I could pull the data point as our clients are requesting those data points.

+1

Ability to Report on the Last User and the External IP Address

Eric Woodrum 6 months ago 0

I'd like to create a BrightGauge that reports on who is "in office" on a given day.

To do that, all I'd need is access to the "Last User" field and the "External IP Address" field.  I could then use that to report on who is in which of our company offices.

+1

Ability to include Default Contact TItle in Company Dataset

jordan henwood 6 months ago 0

We need a way to report on all company default contacts, with the inclusion of their job title.


At the moment from the Company dataset we can see name and email, but aren't able to report on their title.

From the Contact dataset, we can bring up a list of all default contacts but this won't list companies that don't have a default contact.

To avoid the need to have two separate gauges to see who doesn't have a default contact, and then see a list of all default contacts, ideally we'd like to be able to include the Title field in the Company dataset. 

+1

API Upload of Contact emails

Jeff Averbeck 7 months ago 0

Please add an API feature to allow customer emails to be applied to specific reports via data upload

+1

Upload for Brightgauge View only

Jonathan Stewart 7 months ago 0

The ability to take a CSV and upload the First, last and email un bulk import for view only user creation. Migrated form Automate into the new RMM is painful when you need to recreated 100s of view only accesses for reporting.

+1

Directly Download Dashboard Template

Timothy White 7 months ago updated 7 months ago 2

I would like to see the ability to directly download dashboard templates featured by other companies instead of having to reference the buildout key and having to build them manually. This would save a massive amount of time and allow for quicker modifications as needed.

+1

Add site_name as field on Configuration dataset.

Zoe Baikie 9 months ago 0

Brightgauge support aren't able to pull through the Site at this stage as they're "not accounting for an endpoint in our API calls that would correlate to the Site". Support has suggested that I create a partner request for this to compliment their own feature request.

+1

Increase 300 character limit for Time Entry notes pulled from PSA

Charlie Thompson 9 months ago updated by Paul Wegner 8 months ago 1

I would like to pull more than 300 chars, ideally 1,000, from Time Entry notes. This is because we want to pull specific time entry notes into customer facing reports being generated from BrightGauge, as this saves us a lot of time adding the text manually into reports. 

I have been told that BG is not limiting the chars and it is the PSA API, however I figured worth raising on here because the direct impact of this is data coming into BG. 

+1
Open

Add Variables!

Alex Boucher 9 months ago updated by Darren Drewitz 9 months ago 1

It would make a lot of my gauges easier if there was a design option to use specific variables without having to manually adjust numbers every time certain things change. For example:  %customers% would be the total number of customers and %endpoints% would be the total number of endpoints.  Even just letting me define a value for %placeholder% so I only need to make one change would be very useful.