Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

+3

Gauge level security & User restriction

Joe Davidson 6 months ago 0

Currently, the only way to restrict specific gauges is by restricting datasets at the user level and I need the ability to secure gauges and limit to specific users without restricting the data set as the data set in question is used by other members of my team.

The request is 

+3

Next Step field in Opportunity Dataset

Kayla Hendrikz 6 months ago 0

I would like to request that the "Next Step" field gets added to the Opportunity dataset. It would be great to be able to filter Opportunities by those that have a Next Step added. Example of requested field below:

Image 4124

+3

ConnectWise "Resolution" & "last updated" notes ingestion to BrightGauge

Wioletta Barylska 7 months ago updated by Shannon Gomes 7 months ago 1

Request to enable the ingestion of the "Resolution" and "Last Updated" notes from ConnectWise into BrightGauge. 

+3

Date filter: Add Next (n) weeks (Mon-Sun), (Sun-Sat), (Sat-Fri)

Dustin Morse 9 months ago 0

Add Next week date filter for all date fields. 

+3

ITBoost Integration for BrightGauge

Jake Avery 10 months ago 0

The ITBoost Integration, specifically the knowledge base dataset is not useful.

It would be much more useful if all activities were available to report on like "Add" or "Edit" or "Delete".  With this information we can report on the activity of our staff updating our documentation and provide this information via dashboard to our customers.

The only available activity is "Get".  This activity is not even selectable individually within ITBoost's activity log inside of the program.

+3

Dataset for Datto RMM statistics on Antivirus, Defender, and EDR deployments

Paul Wegner 11 months ago 0

The Datto RMM datasource does not currently have any datasets that support reporting on the status of deployed security products/features such as Windows Defender, Antivirus, and Datto EDR. Please consider adding this so we can provide a more complete overview of device compliance other than just Patch Management.

+3

Ability to report on Retired assets in ConnectWise Automate

jordan henwood 11 months ago 0

We'd like the ability to report on retired assets in Automate. We have a client that requires information on historical assets, but these don't pull into BrightGauge

+3

Include Product Totals in the Invoice Data Dataset

Jill Paulus 1 year ago 0

We are currently able to pull in Service Total and Expense Total along with Invoice Total and Balance Due, but we cannot see Product Total in the Invoice Data Dataset.

We need to have this to accurately capture invoice amounts on invoices which include products (such as Agreements) but are paid via downpayment and have a zero balance due.

+3

report scheduling

Linda Kraft 1 year ago 0

Would love to see more options on times for scheduling reports.  We send monthly health reports to clients and I need to spread out hundreds of clients over 24 time slot options which time out occasionally.  Would be helpful to have time of day for report scheduling be broken up into half hour increments instead of hour increments.  Better yet 15 min if possible.

+3

Soft label for drilldown fields

jordan henwood 1 year ago updated by Shannon Gomes 8 months ago 1

It would be so useful to apply a soft label to all fields, so that when we use them in Drilldown they always default to that soft label.

Ideally we can then overwrite that default soft label on a case by case basis



I'm currently working through a task to standardise our drilldown list, which means manually updating the soft label across hundreds of gauges, it's very painful