Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

+2

Dataset for Datto RMM statistics on Antivirus, Defender, and EDR deployments

Paul Wegner 7 months ago 0

The Datto RMM datasource does not currently have any datasets that support reporting on the status of deployed security products/features such as Windows Defender, Antivirus, and Datto EDR. Please consider adding this so we can provide a more complete overview of device compliance other than just Patch Management.

+2

Dataset sync alerts

Jeremy Baxter 8 months ago updated by Shane Wright 4 months ago 4

Hey team, would like to be notified anytime a dataset sync interval is missed 

+2

Include Product Totals in the Invoice Data Dataset

Jill Paulus 9 months ago 0

We are currently able to pull in Service Total and Expense Total along with Invoice Total and Balance Due, but we cannot see Product Total in the Invoice Data Dataset.

We need to have this to accurately capture invoice amounts on invoices which include products (such as Agreements) but are paid via downpayment and have a zero balance due.

+2

Customer Mapping for Dashboards like Reports

Jill Hunter 9 months ago 0

I'd like to be able to create dashboards and share with customers, however relying on a board filter is not good enough to ensure the data is limited to the customer.  All it takes is for someone to change the dataset to alter the filters capabilities.  


If the option to select the customer for a dashboard was like we do for reports via client mapping, it would be more secure.   

+2

Wildcard filtering at the dashboard level in Brightgauge

Damien Poppelwell 11 months ago updated by Prithviraj Patil 11 months ago 1

Please add the ability to use wildcard filters at dashboard level.

CUurrenlty, we can use wildcard filters on gauges, but not on dashboards.

eg:  Service Board like %ervice%

+2

Include created_by field in CW Manage Invoice Data dataset

Kev Penny 11 months ago 0

The Invoice Data dataset contains fields like updated_by and adjusted_by, but not created_by, which seems like a big oversight. We need to be able to report on who created invoices, and the workaround we've been given is to create a custom field, which would rely on someone manually setting that every time they create an invoice.

+1

Time Entry Discussion Flag

Jill Paulus 3 months ago updated by Shannon Gomes 3 months ago 1

Currently the API for hosted Manage does not allow the Discussion, Internal, or Resolution Flags to be pulled into BG for use as a filter on data.  Would really love to see this become enabled so we can better filter gauges that are looking at Time Entries.

+1

BrightGauge DataSource API for ConnectSecure

Sam Gridley 3 months ago 0

ConnectSecure reporting has great data, but I'd like to reformat it.  Would it be possible to add an API between BrightGauge and ConnectSecure?

+1

Dashboard Filters: Exclude Current

Nick Lauve 4 months ago 0

There is no option to "Exclude current (day/week/month/year/etc.)" in Dashboard filters like there is in Gauge filters.  This would be extremely helpful.

+1

Sophos Mobile Endpoint integration datasource to BrightGauge

Mustafa Wasif 5 months ago 0

Sophos Mobile Endpoint data currently cannot be pulled into BrightGauge. It would be nice to have that integration since the computer endpoint is already available.