Welcome to the BrightGauge Enhancement Forums

Add Next week date filter for all date fields. 

The ITBoost Integration, specifically the knowledge base dataset is not useful.

It would be much more useful if all activities were available to report on like "Add" or "Edit" or "Delete".  With this information we can report on the activity of our staff updating our documentation and provide this information via dashboard to our customers.

The only available activity is "Get".  This activity is not even selectable individually within ITBoost's activity log inside of the program.

The Datto RMM datasource does not currently have any datasets that support reporting on the status of deployed security products/features such as Windows Defender, Antivirus, and Datto EDR. Please consider adding this so we can provide a more complete overview of device compliance other than just Patch Management.

We'd like the ability to report on retired assets in Automate. We have a client that requires information on historical assets, but these don't pull into BrightGauge

Having been told recently in our BrightGauge kick off and implementation meetings that a simple client level request could be made to increase any dataset and that the current ones were just the defaults. This turned out to be false and CW Support have told me to raise an enhancement.

For example. The dataset Ticket Statistics Last 240 Days, this isn't even a year of ticket data that for many is the bare minimum to get useful reporting and ticket trends.

I think there shouldn't be any limitations 

We are currently able to pull in Service Total and Expense Total along with Invoice Total and Balance Due, but we cannot see Product Total in the Invoice Data Dataset.

We need to have this to accurately capture invoice amounts on invoices which include products (such as Agreements) but are paid via downpayment and have a zero balance due.

Would love to see more options on times for scheduling reports.  We send monthly health reports to clients and I need to spread out hundreds of clients over 24 time slot options which time out occasionally.  Would be helpful to have time of day for report scheduling be broken up into half hour increments instead of hour increments.  Better yet 15 min if possible.

It would be so useful to apply a soft label to all fields, so that when we use them in Drilldown they always default to that soft label.

Ideally we can then overwrite that default soft label on a case by case basis

I'm currently working through a task to standardise our drilldown list, which means manually updating the soft label across hundreds of gauges, it's very painful

Please add the ability to use wildcard filters at dashboard level.

CUurrenlty, we can use wildcard filters on gauges, but not on dashboards.

eg:  Service Board like %ervice%

We'd like to see Kaseya VSA X integration within BrigtGauge. We depend on using BrightGauge for dashboards and sending reports to clients, but as we move on to VSA X from VSA 9.5, we are losing this ability.