Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
Abillity to customise report name
At the moment we have no power over the name of the PDF report in BrightGauge. We'd like to be able to use a variable as the start of the PDF title, the report name, and then append free text where needed
Something like
240919 - Monthly Service Report - v1.0
[variable] - [variable] - [free text]
Add option to Response Date filter
There currently is not an option for "Weekends Only" in the response_date filter, so therefor, I am requesting this option be added as it would make it easier to create gauges for other half of my team that works afterhours and on the weekends.
Expose Automate Extra Data Fields to Brightgauge
We would love to have Extra Data Fields created in Connectwise Automate be available in Brightgauge. We have reports that are stuck in the CW Automate reporting tool that we would love to automate thru Brightguage but much of the data is inaccessible to Brightgauge. Some other data that we would like to access from Automate are Warranty dates brought in thru the ScalePad/WarrantyMaster plugin for Connectwise Automate.
Brightgauge - Sophos MDR Data
Currently there is a gauge that is called Sophos MDR Threats. This gauge is just open alerts in Sophos, and has nothing to do with actual threat hunting or MDR created tickets. This gauge should be renamed to something like Sophos Alerts.
If it is possible could you please pull the actual Sophos MDR tickets opened per client into Brightgauge that would be very helpful in client facing reports, and for QBRs/vCIOs.
Customer Mapping for Dashboards like Reports
I'd like to be able to create dashboards and share with customers, however relying on a board filter is not good enough to ensure the data is limited to the customer. All it takes is for someone to change the dataset to alter the filters capabilities.
If the option to select the customer for a dashboard was like we do for reports via client mapping, it would be more secure.
Gauge level security & User restriction
Currently, the only way to restrict specific gauges is by restricting datasets at the user level and I need the ability to secure gauges and limit to specific users without restricting the data set as the data set in question is used by other members of my team.
The request is
Estimated Time Revenue - Project Phase Reporting
We have projects in CW Manage that require multiple phases with estimates time revenue for each phase. When trying to report on estimated time revenue we are only able to report on the "Base Project" phase. Would be a great addition to be able to report on multiple phase projects. Please refer to CW case #02628641. Thank you.
Meraki Firmware Upgrade reporting
Allow reporting on upcoming Meraki firmware upgrades.
API module: Get Organization Firmware Upgrades - Meraki Dashboard API v1 - Cisco Meraki Developer Hub
Dataset for Datto RMM statistics on Antivirus, Defender, and EDR deployments
The Datto RMM datasource does not currently have any datasets that support reporting on the status of deployed security products/features such as Windows Defender, Antivirus, and Datto EDR. Please consider adding this so we can provide a more complete overview of device compliance other than just Patch Management.
VSA X
We'd like to see Kaseya VSA X integration within BrigtGauge. We depend on using BrightGauge for dashboards and sending reports to clients, but as we move on to VSA X from VSA 9.5, we are losing this ability.
Customer support service by UserEcho
