Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Time Entry Discussion Flag
Currently the API for hosted Manage does not allow the Discussion, Internal, or Resolution Flags to be pulled into BG for use as a filter on data. Would really love to see this become enabled so we can better filter gauges that are looking at Time Entries.
BrightGauge DataSource API for ConnectSecure
ConnectSecure reporting has great data, but I'd like to reformat it. Would it be possible to add an API between BrightGauge and ConnectSecure?
Ability to exclude certain filters on gauges and not all of them at once
When you add multiple filters to a board, it would be great if you could exclude certain filters from gauges instead of excluding them all
ConnectWise "Resolution" & "last updated" notes ingestion to BrightGauge
Request to enable the ingestion of the "Resolution" and "Last Updated" notes from ConnectWise into BrightGauge.
Dashboard Filters: Exclude Current
There is no option to "Exclude current (day/week/month/year/etc.)" in Dashboard filters like there is in Gauge filters. This would be extremely helpful.
Sophos Mobile Endpoint integration datasource to BrightGauge
Sophos Mobile Endpoint data currently cannot be pulled into BrightGauge. It would be nice to have that integration since the computer endpoint is already available.
BrightGauge Tab Naming Improvement
If you have a number gauge that has several tabs that are hidden and used to create calculations, the names of the tabs are just displayed as generic names, like "query1_amount_sum" or "calc_metric_1". It's frustrating trying to remember what the tabs are actually for, so you have to "unhide" them to seeing what they actually do.
Can you work on the ability to name the layers as they are displayed along the left side panel (see #2)?
Gauge search info: Add last used to ID gauges that have not been used in X months.
We have over 30 pages of gauges and 10 people across the organization that are creating gauges (Leadership, Directors, Managers). I can guarantee that there are duplicated gauges and gauges that were created years ago that haven't been used.
I know I can filter by unused as well as last updated but that doesn't give the full picture. It could have been last modified and last used a week ago.
I want to be able to filter based off last maintained AND last used (on a Dashboard/Report/Goal) was 6+ months ago. Having a last used field that would be updated daily would be beneficial.
Date filter: Add Next (n) weeks (Mon-Sun), (Sun-Sat), (Sat-Fri)
Add Next week date filter for all date fields.
Ability to include Default Contact TItle in Company Dataset
We need a way to report on all company default contacts, with the inclusion of their job title.
At the moment from the Company dataset we can see name and email, but aren't able to report on their title.
From the Contact dataset, we can bring up a list of all default contacts but this won't list companies that don't have a default contact.
To avoid the need to have two separate gauges to see who doesn't have a default contact, and then see a list of all default contacts, ideally we'd like to be able to include the Title field in the Company dataset.
Customer support service by UserEcho