Welcome to the BrightGauge Enhancement Forums

It would be great to report on 'Est. Time Cost' and 'Est. Time Revenue' within the ' Project Phase and Tickets' dataset. This will assist with reporting when looking at actual time spend on a project.

Brightgauge support aren't able to pull through the Site at this stage as they're "not accounting for an endpoint in our API calls that would correlate to the Site". Support has suggested that I create a partner request for this to compliment their own feature request.

I would like to pull more than 300 chars, ideally 1,000, from Time Entry notes. This is because we want to pull specific time entry notes into customer facing reports being generated from BrightGauge, as this saves us a lot of time adding the text manually into reports. 

I have been told that BG is not limiting the chars and it is the PSA API, however I figured worth raising on here because the direct impact of this is data coming into BG. 

It would make a lot of my gauges easier if there was a design option to use specific variables without having to manually adjust numbers every time certain things change. For example:  %customers% would be the total number of customers and %endpoints% would be the total number of endpoints.  Even just letting me define a value for %placeholder% so I only need to make one change would be very useful. 

Currently it is SO painful to do this.

You cannot see the uploaded image from the selection so if you have more than 10 images stored....good luck finding the one you need.

Also and most frustrating is trying to scale an image so it does not crop too much or too little.

It is a battle of trying to manipulate a poor interface to get it to render right...And each time you try, you need to create a report, then try again etc.

Painful!

There are no datasets available with the Xero data source that has the budget information entered into Xero.  We are wanting to create gauges that track revenues and costs against our budget. 

It would be extremely helpful from a cost of good reporting standpoint if the information available in Connectwise PSA on the Products tab in an Invoice was made available (i.e., assuming Invoice Dataset). 

PO Info, Description, Unit Price, Ext Price, Unit Cost, Ext Cost, Amount, Margin, and Margin %, etc.

Monitor Dataset:

• Type (Intelligent/Regular)
• Name
• Family
• Severity
• Applicable On
• Monitor Output
• *** It'd be a plus to add a counter per machine that indicates how many times a monitor has triggered

Script Dataset:

• Name
• Task Type
• Category
• Date Created
• Created By
• Counter (# of times ran)
  

This would aid in building metrics for both Scripts and Monitors.

Please implement TOTP application style MFA 

I would like to be able to report on the # of notes entered into a service ticket.

We are hoping to leverage this to call out tickets that should be escalated.