Dataset sync alerts

4 months ago • updated by 2 weeks ago • 3

Hey team, would like to be notified anytime a dataset sync interval is missed

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-2

Hi Jeremy,

Thank you for your request. Have you tried using the "Connectivity Notifications" feature in BrightGaue? You can configure your email in the Data > Connectivity Notifications and receive notifications. Also, via 'Sync History' you can check the status manually.

3 weeks ago

@Shaguin Jain - I have my information in that location.

Yet, the September reports were missing nearly 40% of the data. No email was ever provided or received.

And to MANUALLY check something YOU are supposed to provide automatically? No - absolutely NO!

2 weeks ago

Sure enough, October 27 data missing from multiple gauges. Another ticket for "refresh" is required and no ETA for when the action will take place.

Customer support service by UserEcho