1. BrightGauge
  2. Enhancements
+2

Dataset sync alerts

Jeremy Baxter 5 months ago • updated by Shane Wright 2 months ago • 4

Hey team, would like to be notified anytime a dataset sync interval is missed 

-3
Shagun Jain 5 months ago

Hi Jeremy,

Thank you for your request. Have you tried using the "Connectivity Notifications" feature in BrightGaue? You can configure your email in the Data > Connectivity Notifications and receive notifications. Also, via 'Sync History' you can check the status manually.

Larry Kahm 3 months ago

@Shaguin Jain - I have my information in that location.

Yet, the September reports were missing nearly 40% of the data.  No email was ever provided or received.

And to MANUALLY check something YOU are supposed to provide automatically?  No - absolutely NO!

Larry Kahm 2 months ago

Sure enough, October 27 data missing from multiple gauges.  Another ticket for "refresh" is required and no ETA for when the action will take place.

+1
Shane Wright 2 months ago

I agree, sync failed multiple times due to bad password on the Automate connector. No alerts or notifications. No API to be able to check automatically either.

Please send connectivity notifications when syncs fail from bad password. 

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