Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
Want to know what the statuses mean? Click here or on the "Status Legend" in the Links section.
Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
Allow Reports to go out in Excel
We setup several reports to deliver to our clients throughout the month and the biggest complaint we get back is that the gauges only output to a PDF. We would love to be able to setup an Excel version of the reports so the clients can easily see the data in ways that work better for them.
Dashboard Filters: Exclude Current
There is no option to "Exclude current (day/week/month/year/etc.)" in Dashboard filters like there is in Gauge filters. This would be extremely helpful.
Product Catalog should count all products
I was just informed that when using the Products dataset "Only products updated in the last 24 months will be represented." and "we focus on products that are actively being used. This means that we only include products that are associated with a ticket, agreement, or sales order"
This makes no sense to me. I'm looking to create a snapshot gauge so I can see at a glance how many products I have, and see the same data by category and subcategory, so we can keep the product catalog clean. Since this dataset does not include all the products in the product catalog (not even all the active ones) it would be incomplete.
Gauge search info: Add last used to ID gauges that have not been used in X months.
We have over 30 pages of gauges and 10 people across the organization that are creating gauges (Leadership, Directors, Managers). I can guarantee that there are duplicated gauges and gauges that were created years ago that haven't been used.
I know I can filter by unused as well as last updated but that doesn't give the full picture. It could have been last modified and last used a week ago.
I want to be able to filter based off last maintained AND last used (on a Dashboard/Report/Goal) was 6+ months ago. Having a last used field that would be updated daily would be beneficial.
Format Axis to match Dataset Design
We would like to be able to format the X- or Y-Axis in our chart graph gauges to match the Dataset design - if it's set as a % or $, to be able to format the axis to be the same. For example currently, if we are using a % for data across a period of time, we have a 0 to 1 scale on the Y-axis and the time on the X-Axis. This causes some confusion for clients or colleagues who may be viewing the gauge.
Include created_by field in CW Manage Invoice Data dataset
The Invoice Data dataset contains fields like updated_by and adjusted_by, but not created_by, which seems like a big oversight. We need to be able to report on who created invoices, and the workaround we've been given is to create a custom field, which would rely on someone manually setting that every time they create an invoice.
Dashboard-Level Delineated List Filters
Enable delineated lists to be used on dashboard level filters. allowing multiple teams or groups of members to be represented on a dashboard rather than relying on individual gauges.
Create a Filter that can be shared across multiple Dashboards
Introduce a Shared Filter that can be used across multiple Dashboards where users can view, open and edit shared filters without needing to locate a gauge that contains them.
Currently the workaround is to create a temporary gauge solely to add a shared filter for a specific dashboard.
Allow BrightGauge data to be displayed ion a ConnectWise manage pod
Currently BrightGauge data cannot be displayed directly within iframes i.e. ConnectWise Manage pods. Having this data able to be displayed directly within ConnectWise Manage pods would be a HUGE time saver for me in avoiding a requirement to flick between systems constantly to obtain information.
Customer support service by UserEcho