Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!

Hide Dashboards from Drop-down menu
I would like the ability to hide unused Dashboards from the Drop-down Dashboard list without having to delete them. There are Dashboards created by BrightGauge that we are not currently using, but we don't necessarily want to delete them. We just don't want them in our quick options for viewing. Now that there is the new Dashboard list view feature, this could show "Hidden" dashboards on its own page, or greyed out on the list with an option to "hide" or "unhide" for all users. Admins would be able to review the list of hidden dashboards and "unhide" them if we want to begin to use them.
This would make our drop-down list so much easier to manage!

Create dashboad filters based on viewers
We create various KPI dashboards for our internal team. As the team grows larger having to create filters on multiple dashboards becomes unmanageable. It would be nice to be able to set the CW user ID when creating a viewer and then set one filter on the dashboard like ownerid = current viewer and member = current viewer.
This would allow us to build standard dashboards for KPIs and just grant access to the dashboards.

Add CW University as a Dataset in BrightGauge
I would like to see ConnectWise University added as a dataset in BrightGauge so that we can easily report on incomplete or "not started yet" courses. It would be great to setup a leaderboard within our organization and set goals for completion.

Estimated Time Revenue - Project Phase Reporting
We have projects in CW Manage that require multiple phases with estimates time revenue for each phase. When trying to report on estimated time revenue we are only able to report on the "Base Project" phase. Would be a great addition to be able to report on multiple phase projects. Please refer to CW case #02628641. Thank you.

Allow Reports to go out in Excel
We setup several reports to deliver to our clients throughout the month and the biggest complaint we get back is that the gauges only output to a PDF. We would love to be able to setup an Excel version of the reports so the clients can easily see the data in ways that work better for them.

I would love to be able to export GOALS into a csv.
GOALS should be exportable. I track weekly for a performance review metric and without the export, such a pain!

Add in Crewhu Data from API
It would be great to pull in all data from the API for Crewhu. We heavily use the internal Badges and currently, only the customer survey is pulled in the BrightGauge.

Add Needs Renewal as field on Configuration dataset
I believe the Needs Renewal? checkbox was added as a field in Configurations in PSA in 2022. However, this field is not available as a data field in the Configuration Data Dataset in Brightgauge.
This would be an extremely useful field for us to use as part of our renewal management workflow.

Feature Request: Flexibele Factuurbeschrijvingen per Service vanuit AutoTask PSA
Feature Request:
We would like to sync a standard AutoTask PSA field, "Invoice Description,"
The objective is to retrieve and display the customized invoice description from AutoTask PSA, allowing it to appear as a line item per service on reports.

Allow field with URL to be a hyperlink
We have URLs for third party reports that we can present in gauges. Huntress is one example. It would be very helpful if we could make URLs clickable (hyperlinks) in a BG gauge.
Customer support service by UserEcho