Welcome to the BrightGauge Enhancement Forums

It would make a lot of my gauges easier if there was a design option to use specific variables without having to manually adjust numbers every time certain things change. For example:  %customers% would be the total number of customers and %endpoints% would be the total number of endpoints.  Even just letting me define a value for %placeholder% so I only need to make one change would be very useful. 

Add field in Service Now Tasks Dataset to pull through the “Reason” field of the ESC (Escalation) records

There are no datasets available with the Xero data source that has the budget information entered into Xero.  We are wanting to create gauges that track revenues and costs against our budget. 

We would like to pull data from Ticket Templates in ConnectWise PSA. We have recurring events that happen for some or all of our clients and want to be able to build a gauge to ensure that no clients have been missed. We would want to cross reference the Ticket Template Data with Company data and Service tickets.

Integrate VulScan vulnerability scan data into BrightGauge so we can have one unified location for all report data.

In RMM I can filter on a field called Conditions so that I can filter on Alerts Suspended condition.  We use the Devices Availability dataset to show servers that are down, but we have servers where we have suspended alerts, which is what we use instead of Maintenance Mode from Automate, most of these servers are down for a reason and we want to filter them out of the servers down gauge.  We need this field in the devices availability dataset in able to do that.

Hello Team,

I wanted to suggest an improvement regarding how alerts are reported for individual devices. Currently, when a machine fails multiple times, the same error message is listed repeatedly, which makes the report unnecessarily lengthy and harder to interpret.

Would it be possible to consolidate these repeated alerts? For example, instead of listing the same error five or six times, we could summarize it as:
"This error occurred 5–6 times. Last failure recorded on [date]."

This approach would make the report more concise and easier to understand, while still retaining the necessary information.

Thank you

Allow for scheduled reports' email FROM address to be configured rather than just noreply@brightgauge.com

We would like to configure some reports to go directly to end customers but do not consider it very professional looking if they come from the brightgauge domain.

Ideally this would allow for sending from our domain - obviously on condition that the correct DNS records are in place

In the Patch Management section, there are two columns: Failure Date and Installation Date. I’d like to propose the following enhancements:

The Success Gauge should reflect only the latest successful installation date, rather than listing repeated entries.
The Failure Gauge should similarly show only the most recent failure, even if the machine is offline or hasn't updated since.
This would make the gauges more meaningful and reduce clutter from repeated or stale data.

Hello,

In order for us to get Addigy child instance data into BrightGauge, we would need to setup a separate integration for each of the Addigy instances.  Can this be setup in a way where we can add multiple instances under the same Addigy integration to BrightGauge?