Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

+1

Create custom datasets with cloud or hosted integration

Kimberly Fujita 1 year ago updated by Richard Peelman 10 months ago 1
+1

Upload for Brightgauge View only

Jonathan Stewart 1 year ago 0

The ability to take a CSV and upload the First, last and email un bulk import for view only user creation. Migrated form Automate into the new RMM is painful when you need to recreated 100s of view only accesses for reporting.

+1

Dataset sync alerts

Jeremy Baxter 2 years ago updated by Shane Wright 1 year ago 4

Hey team, would like to be notified anytime a dataset sync interval is missed 

+1

Add Est. Time Cost and Est. Time Revenue to ' Project Phase and Tickets' dataset

Ben Mak 2 years ago 0

It would be great to report on 'Est. Time Cost' and 'Est. Time Revenue' within the ' Project Phase and Tickets' dataset. This will assist with reporting when looking at actual time spend on a project.

+1

Add site_name as field on Configuration dataset.

Zoe Baikie 2 years ago 0

Brightgauge support aren't able to pull through the Site at this stage as they're "not accounting for an endpoint in our API calls that would correlate to the Site". Support has suggested that I create a partner request for this to compliment their own feature request.

+1

Increase 300 character limit for Time Entry notes pulled from PSA

Charlie Thompson 2 years ago updated by Paul Wegner 1 year ago 1

I would like to pull more than 300 chars, ideally 1,000, from Time Entry notes. This is because we want to pull specific time entry notes into customer facing reports being generated from BrightGauge, as this saves us a lot of time adding the text manually into reports. 

I have been told that BG is not limiting the chars and it is the PSA API, however I figured worth raising on here because the direct impact of this is data coming into BG. 

+1
Open

Add Variables!

Alex Boucher 2 years ago updated by Darren Drewitz 2 years ago 1

It would make a lot of my gauges easier if there was a design option to use specific variables without having to manually adjust numbers every time certain things change. For example:  %customers% would be the total number of customers and %endpoints% would be the total number of endpoints.  Even just letting me define a value for %placeholder% so I only need to make one change would be very useful. 

+1

Image Rendering

Neil Lupsic 2 years ago 0

Currently it is SO painful to do this.

You cannot see the uploaded image from the selection so if you have more than 10 images stored....good luck finding the one you need.

Also and most frustrating is trying to scale an image so it does not crop too much or too little.

It is a battle of trying to manipulate a poor interface to get it to render right...And each time you try, you need to create a report, then try again etc.

Painful!

+1

Need a dataset that contains Budget data entered into Xero

Tom Bennett 2 years ago 0

There are no datasets available with the Xero data source that has the budget information entered into Xero.  We are wanting to create gauges that track revenues and costs against our budget. 

0

Drop down option in Dashboards

Andrew Kim 6 days ago 0

It would be nice to have a custom drop down option for dashboards to apply filters. For example, in my case I have multiple clients that I want to create a dashboard for but instead of having to create multiple dashboards for each client a simple custom drop down option would be wonderful. This would be very similar to when you select multiple company's while creating a report. Currently in Reports, you can create the report and in the preview there is a drop down of all the selected company's. There is a way to do this with the filter option, but it is a pain to have to always unselect all the companies you do not wish to see data for.