Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

+1

Preserve Column Name and Order during CSV Export

Joy Foster 6 months ago 0

Currently, if you export in CSV multi-layered gauge, it renders CVS file with the accurate number of columns, however, the manes are not preserved so you need to basically reconcile which column in the sheet matches the gauges. The order of the columns is also is not preserved, so if you wan to use the data in CVS, you firs need to do thorough reconciliation.  

+1

Reset scheduled report to template

Julian Bee 7 months ago updated by Larry Kahm 7 months ago 1

Currently if you have scheduled reports using a report template, and then make changes to the template, those changes are not reflected next time the scheduled report runs.

The only way to update the scheduled report is to start from scratch and schedule a new report using the updated template.

Have the ability within a scheduled report config to revert/reset the layout to the active template would be a massive time saver.

+1

Blocked Patching report

Jeremy Jones 8 months ago 0

I would like the ability to have a gauge that would show which/how many servers have blocked patches. As we get into a more security focused world, some of our clients would like to know what servers did not have patches applied due to being blocked.

+1

Embed Gauges into PowerPoint Slides

Sam Burley 9 months ago 0

We use powerpoint to present this data to clients and would be good for us to have these embedded into slides so that we can interact with them

+1

Add Resource/Team Member/Ticket Owner in the Project Survey Responses Dataset

Carrie Malone 10 months ago 0

It would be very beneficial to be able to report on the team members that are receiving project surveys-  similar to the way that you can report on this from a CSAT perspective. 

+1

Allow for configration of FROM address for emailed reports

Gary Rice 12 months ago 0

Allow for scheduled reports' email FROM address to be configured rather than just noreply@brightgauge.com

We would like to configure some reports to go directly to end customers but do not consider it very professional looking if they come from the brightgauge domain.

Ideally this would allow for sending from our domain - obviously on condition that the correct DNS records are in place

+1

Patch Management Gauge Behavior

Hamza Godil 12 months ago 0

In the Patch Management section, there are two columns: Failure Date and Installation Date. I’d like to propose the following enhancements:

The Success Gauge should reflect only the latest successful installation date, rather than listing repeated entries.
The Failure Gauge should similarly show only the most recent failure, even if the machine is offline or hasn't updated since.
This would make the gauges more meaningful and reduce clutter from repeated or stale data.

+1

Add PSA Change Approval metrics

Jerry Foster 1 year ago updated by Neil Lupsic 12 months ago 1

This request is to add metrics from the PSA Change Approval to BrightGauge for reporting.  This would include information such as number of approved/rejected projects, as well as an extract of the CR data into a gauge / reports.

+1

Access to Child Instances - Addigy

Kyle Thomas 1 year ago 0

Hello,

In order for us to get Addigy child instance data into BrightGauge, we would need to setup a separate integration for each of the Addigy instances.  Can this be setup in a way where we can add multiple instances under the same Addigy integration to BrightGauge?

+1

Update Ninja Datasource to us V2 API

Beth Norton 1 year ago 0

Ninja released an enhanced API (v2) which provides much more information