Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
Need a dataset that contains Budget data entered into Xero
There are no datasets available with the Xero data source that has the budget information entered into Xero. We are wanting to create gauges that track revenues and costs against our budget.
Super Admin Role to Restrict Gauge/Dashboard Editing
Would like a Super Admin Role to to Restrict Gauge/Dashboard Editing. Resticting admins from adding gauges or text to specific Boards. Also, restricitng gauges, speicifically drill downs.
Custom fields in Agreement Additions
Hi,
We have a need to see custom fields in the Agreement Additions section of CW Manage. We use these to help us track unique renewal requirements for various Additions on an Ageement. Example, various service packages we sell can have different renewal dates and they are all on the same Agreement. The only clean way to do this is on the Addition itself, for that specific client Agreement.
BrightGauge Workflow Management Needed
There needs to be a way to filter out gauges that have workflows in them. If we are only allotted a certain amount, we have to be able to manage those. Being told to manually look at all our Snapshot & Number gauges to find them is wild.
Include Products tab (PO Info, Description, Unit Price, Ext Price, Unit Cost, Ext Cost, Amount, Margin, and Margin %) from the Invoice dataset
It would be extremely helpful from a cost of good reporting standpoint if the information available in Connectwise PSA on the Products tab in an Invoice was made available (i.e., assuming Invoice Dataset).
PO Info, Description, Unit Price, Ext Price, Unit Cost, Ext Cost, Amount, Margin, and Margin %, etc.
Datasets for Scripts & Monitors
Monitor Dataset:
- Type (Intelligent/Regular)
- Name
- Family
- Severity
- Applicable On
- Monitor Output
- *** It'd be a plus to add a counter per machine that indicates how many times a monitor has triggered
Script Dataset:
- Name
- Task Type
- Category
- Date Created
- Created By
- Counter (# of times ran)
This would aid in building metrics for both Scripts and Monitors.
PSA Cloud - Note Count (Internal, Discussion, Resolution, All)
I would like to be able to report on the # of notes entered into a service ticket.
We are hoping to leverage this to call out tickets that should be escalated.
Customer support service by UserEcho
