Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

+14

Datto M365 Backups

James Marris 1 year ago updated by Angela Faretta 9 months ago 2

Currently there is no way to report on Datto M365 Backups, including company name, users being backed up, users not being backed up, last success etc. This lives in the same ecosystem as BCDR devices which your Datto rest API pulls from. Its a huge importance for clients to know if their backups are working.

+12

Include organization name in all Auvik datasets

Mark Wright 8 months ago updated 8 months ago 0

None of the native datasets for Auvik include the client name (called Organization Name in Auvik). The only field remotely useful for identifying which client something belongs to is "domain_prefix", but this only works reliably for single-site deployments. Auvik’s documented best practice is to always use multi-site, even if the client currently only has one location. The reasoning is that it is easier to add new sites later than to restructure an existing environment from single-site to multi-site.

In a multi-site setup in Auvik, each site under an organization has a unique domain_prefix, which is often an identifier for the site itself, not the parent company. As a result, none of the data available in BrightGauge from Auvik can be intuitively traced back to a specific client. While a human could manually investigate and piece it together, that defeats the purpose; the information should be available so we don't have to manually investigate.

Without an Organization Name field in BrightGauge, this effectively renders the entire Auvik datasource useless for dashboards, reporting, or any scalable metric tracking.

+11

Add Huntress integration to Bright Gauge

Alex Boucher 2 years ago updated by Christopher Kinley 1 week ago 2

We use Huntress for EDR. It has a lot of data that I'd like to get into a dashboard

+10

Skills and certifcations tab on Member profile

Kayla Hendrikz 1 year ago 0

I would like the ability to create a gauge to filter in all members skills & cerifications on their member page from CW PSA. It would be great if this could be added as a field to the Member dataset.

+9

Add the ‘selected term periods’ and ‘selected term discount’ from CPQ quotes dataset to calc TCV

John Murray 10 months ago 0

Without the ‘selected term periods’ and ‘selected term discount’ from quotes, it is not possible to calculate Total Contract Value or report on the contract term being quoted/selected.

We logged a ticket and this data is not available to BG via the API at present, but would be very useful for sales reporting/forecasting.

+9

Create gauges on custom fields in service tickets

Kimberly Fujita 1 year ago updated by Saurabha Dongaonkar 11 months ago 1

Create gauges on custom fields in service tickets using ConnectWise cloud/hosted integrations.

+9

Hubspot Integration

jordan henwood 2 years ago updated by Fred Rioux 4 weeks ago 1

The ability to plug Hubspot into BrightGauge 

+9

Strety integration

Peter Wheary 2 years ago updated by Prithviraj Patil 1 year ago 2

Would be great to have brightgauge integrate with the scorecard feature in Strety

+9

Allow Brightgauge & CPQ SuccessList report to integrate

Nicholas Wixon 2 years ago updated by Prithviraj Patil 2 years ago 1

Successlist should be able to be pushed as a datasource for brightgauge. As is, the report in CPQ's settings is decent, but it's hidden away in settings. Pushing this as a datasource to a dashboard or report in BG would be great.

Relevant case: 02088517

+8

Cover Page and custom image

Neil Lupsic 2 years ago 0

The cover page option on the report is very limited and does not allow too much for custom branding of reports. Currently i need to scale a image and try and make that fit on the cover page. Brightgauge needs an easier way to make a custom cover page.