Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
Import custom fields on Project Tickets
I would like to recommend the feature of custom fields on Project Tickets to be implemented. I am building a gauge using project & project tickets to track client risk. As we can't get the "latest discussion" as a field - I created a free text custom field on a project ticket called "Latest update" which I wanted to use as a quick glance into the latest action for the risk.
Create gauges on custom fields in service tickets
Create gauges on custom fields in service tickets using ConnectWise cloud/hosted integrations.
Meraki Firmware Upgrade reporting
Allow reporting on upcoming Meraki firmware upgrades.
API module: Get Organization Firmware Upgrades - Meraki Dashboard API v1 - Cisco Meraki Developer Hub
Add option to Response Date filter
There currently is not an option for "Weekends Only" in the response_date filter, so therefor, I am requesting this option be added as it would make it easier to create gauges for other half of my team that works afterhours and on the weekends.
enable auditing on dashboards
all changes to all part of the system should be audited. gauges, reports, dashboards - everything.
Cover Page and custom image
The cover page option on the report is very limited and does not allow too much for custom branding of reports. Currently i need to scale a image and try and make that fit on the cover page. Brightgauge needs an easier way to make a custom cover page.
Abillity to customise report name
At the moment we have no power over the name of the PDF report in BrightGauge. We'd like to be able to use a variable as the start of the PDF title, the report name, and then append free text where needed
Something like
240919 - Monthly Service Report - v1.0
[variable] - [variable] - [free text]
ITBoost Integration for BrightGauge
The ITBoost Integration, specifically the knowledge base dataset is not useful.
It would be much more useful if all activities were available to report on like "Add" or "Edit" or "Delete". With this information we can report on the activity of our staff updating our documentation and provide this information via dashboard to our customers.
The only available activity is "Get". This activity is not even selectable individually within ITBoost's activity log inside of the program.
Ability to report on Retired assets in ConnectWise Automate
We'd like the ability to report on retired assets in Automate. We have a client that requires information on historical assets, but these don't pull into BrightGauge
Add Huntress integration to Bright Gauge
We use Huntress for EDR. It has a lot of data that I'd like to get into a dashboard
Customer support service by UserEcho
