Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Now get out there and make your voice heard to help BrightGauge grow your company!
Create Page Number On Reports Options
1-2 years ago page numbers were added automatically to the bottom of pdf reports. This is rather annoying to clients who have reports with cover pages, and/or table of contents. It's possible clients also combine reports outside of Brightgauge. It looks silly.
Request:
1 - Make page numbers optional yes/no (easy)
2 - Make the page the numbering starts on optional, e.g., start counting on page 2 or three if you have a cover letter and a table of contents (harder)
Bizratings API Update for multi-site reporting
BizRatings API Update needed to include multisite endpoint/ConnectWise Case #02367473 – This datasource is needed to report on CSAT results across multiple locations deployed in BizRatings, current functionality limits BrightGauge reporting to 1 of our locations and isn’t comprehensive
create dashboard default option should be Only selected users
Hello BrightGauge,
I would like to report a design issue with the BrightGauge "Create Dashboard" tool.
When creating a dashboard from the dashboard list view, the default option is set to “Allow access for everyone.”
It would be preferable for this option to be set by default to “Only selected users.”
The consequences of forgetting to assign someone are far less significant than assigning everyone by default.
Best regards
Datto M365 Backups
Currently there is no way to report on Datto M365 Backups, including company name, users being backed up, users not being backed up, last success etc. This lives in the same ecosystem as BCDR devices which your Datto rest API pulls from. Its a huge importance for clients to know if their backups are working.
Skills and certifcations tab on Member profile
I would like the ability to create a gauge to filter in all members skills & cerifications on their member page from CW PSA. It would be great if this could be added as a field to the Member dataset.
Allow the ability to manually change the color of any gauge/value
It's mildly frustrating to have all gauges/values locked to the global color palette setting. I (and I suspect others) would like the ability to manually change the color of any gauge or value on the fly. I know we can sort of do this with a threshold, but that doesn't recolor the legend and so causes confusion.
Snapshot Gauge - Capture Data From Multiple Layers
Add the ability to snapshot/capture data from multiple layers, or to capture more than one number. This way you don't have to create new separate snapshot gauges for each layer and be able to create a multi-line graph showing/comparing like data and trends from those snapshots.
Include organization name in all Auvik datasets
None of the native datasets for Auvik include the client name (called Organization Name in Auvik). The only field remotely useful for identifying which client something belongs to is "domain_prefix", but this only works reliably for single-site deployments. Auvik’s documented best practice is to always use multi-site, even if the client currently only has one location. The reasoning is that it is easier to add new sites later than to restructure an existing environment from single-site to multi-site.
In a multi-site setup in Auvik, each site under an organization has a unique domain_prefix, which is often an identifier for the site itself, not the parent company. As a result, none of the data available in BrightGauge from Auvik can be intuitively traced back to a specific client. While a human could manually investigate and piece it together, that defeats the purpose; the information should be available so we don't have to manually investigate.
Without an Organization Name field in BrightGauge, this effectively renders the entire Auvik datasource useless for dashboards, reporting, or any scalable metric tracking.
Add the ‘selected term periods’ and ‘selected term discount’ from CPQ quotes dataset to calc TCV
Without the ‘selected term periods’ and ‘selected term discount’ from quotes, it is not possible to calculate Total Contract Value or report on the contract term being quoted/selected.
We logged a ticket and this data is not available to BG via the API at present, but would be very useful for sales reporting/forecasting.
BrightGauge Tab Naming Improvement
If you have a number gauge that has several tabs that are hidden and used to create calculations, the names of the tabs are just displayed as generic names, like "query1_amount_sum" or "calc_metric_1". It's frustrating trying to remember what the tabs are actually for, so you have to "unhide" them to seeing what they actually do.
Can you work on the ability to name the layers as they are displayed along the left side panel (see #2)?
Customer support service by UserEcho
