Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
report scheduling
Would love to see more options on times for scheduling reports. We send monthly health reports to clients and I need to spread out hundreds of clients over 24 time slot options which time out occasionally. Would be helpful to have time of day for report scheduling be broken up into half hour increments instead of hour increments. Better yet 15 min if possible.
Soft label for drilldown fields
It would be so useful to apply a soft label to all fields, so that when we use them in Drilldown they always default to that soft label.
Ideally we can then overwrite that default soft label on a case by case basis
I'm currently working through a task to standardise our drilldown list, which means manually updating the soft label across hundreds of gauges, it's very painful
Column totals in Drilldown
Could an option for displaying Column Totals please be added into the Drilldown?
Custom date range on Dashboard Filters
When filtering on dates using Dashboard Filters, there is no option to specify a custom date range, despite there being an option for this in the Gauge Editor
Product Catalog should count all products
I was just informed that when using the Products dataset "Only products updated in the last 24 months will be represented." and "we focus on products that are actively being used. This means that we only include products that are associated with a ticket, agreement, or sales order"
This makes no sense to me. I'm looking to create a snapshot gauge so I can see at a glance how many products I have, and see the same data by category and subcategory, so we can keep the product catalog clean. Since this dataset does not include all the products in the product catalog (not even all the active ones) it would be incomplete.
Dataset for Datto RMM statistics on Antivirus, Defender, and EDR deployments
The Datto RMM datasource does not currently have any datasets that support reporting on the status of deployed security products/features such as Windows Defender, Antivirus, and Datto EDR. Please consider adding this so we can provide a more complete overview of device compliance other than just Patch Management.
Dataset sync alerts
Hey team, would like to be notified anytime a dataset sync interval is missed
Include Product Totals in the Invoice Data Dataset
We are currently able to pull in Service Total and Expense Total along with Invoice Total and Balance Due, but we cannot see Product Total in the Invoice Data Dataset.
We need to have this to accurately capture invoice amounts on invoices which include products (such as Agreements) but are paid via downpayment and have a zero balance due.
Include created_by field in CW Manage Invoice Data dataset
The Invoice Data dataset contains fields like updated_by and adjusted_by, but not created_by, which seems like a big oversight. We need to be able to report on who created invoices, and the workaround we've been given is to create a custom field, which would rely on someone manually setting that every time they create an invoice.
VSA X
We'd like to see Kaseya VSA X integration within BrigtGauge. We depend on using BrightGauge for dashboards and sending reports to clients, but as we move on to VSA X from VSA 9.5, we are losing this ability.
Customer support service by UserEcho