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We need to be able to report on who the referral is on opportunities within BrightGauge. I was told this is not part of the Opportunity Dataset and that it can't be added.  How are we to use BrightGuage and report on this data?  The only option is "referral flag" which is meaningless to being able to report on referrals made by individuals to track opportunity results.

Please escalate this request.

Currently there is a gauge that is called Sophos MDR Threats. This gauge is just open alerts in Sophos, and has nothing to do with actual threat hunting or MDR created tickets. This gauge should be renamed to something like Sophos Alerts.

If it is possible could you please pull the actual Sophos MDR tickets opened per client into Brightgauge that would be very helpful in client facing reports, and for QBRs/vCIOs.

I have individualized daily Reports I send to each Account Manager -- I was able to use a Template to create these, but making changes or updates to the Template does not change the Reports it created; I have to update every one individually every time I change anything. Having a Parent/Child relationship between Templates and Reports created from them would make that feasible.

Allow reporting on upcoming Meraki firmware upgrades.
API module: Get Organization Firmware Upgrades - Meraki Dashboard API v1 - Cisco Meraki Developer Hub

At the moment we have no power over the name of the PDF report in BrightGauge. We'd like to be able to use a variable as the start of the PDF title, the report name, and then append free text where needed

Something like

240919 - Monthly Service Report - v1.0

[variable] - [variable] - [free text]

I'd like to be able to create dashboards and share with customers, however relying on a board filter is not good enough to ensure the data is limited to the customer.  All it takes is for someone to change the dataset to alter the filters capabilities.  

If the option to select the customer for a dashboard was like we do for reports via client mapping, it would be more secure.   

all changes to all part of the system should be audited. gauges, reports, dashboards  - everything.

It's mildly frustrating to have all gauges/values locked to the global color palette setting. I (and I suspect others) would like the ability to manually change the color of any gauge or value on the fly. I know we can sort of do this with a threshold, but that doesn't recolor the legend and so causes confusion. 

We have projects in CW Manage that require multiple phases with estimates time revenue for each phase. When trying to report on estimated time revenue we are only able to report on the "Base Project" phase. Would be a great addition to be able to report on multiple phase projects. Please refer to CW case #02628641. Thank you.

We use Huntress for EDR. It has a lot of data that I'd like to get into a dashboard