Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

+3

Soft label for drilldown fields

jordan henwood 2 years ago updated by Shannon Gomes 1 year ago 1

It would be so useful to apply a soft label to all fields, so that when we use them in Drilldown they always default to that soft label.

Ideally we can then overwrite that default soft label on a case by case basis



I'm currently working through a task to standardise our drilldown list, which means manually updating the soft label across hundreds of gauges, it's very painful

+3

Ability to copy or template Drilldown fields

jordan henwood 2 years ago 0

It would save a lot of time if we could copy or template the drilldown fields in gauges. There are a few ways I could see this being useful


  • Default drilldown field list linked to dataset. Code in a list of the most commonly used fields in a dataset drilldown, and default these in the first tab of any new gauge created using that dataset
  • The ability to template drilldown fields and import them to a gauge.
  • The ability to copy the drilldown fields from another tab in the same gauge

+2

Add Project Team/Project Resources to Project Statistics dataset

Jason Burwick 6 months ago 0

There is no "project team" or "assigned resources" data in the Project Statistics dataset.  We can filter by resource list in the Project Phase and Tickets dataset, but this doesn't contain all of the same data as Project Statistics (i.e. overall budget).

+2

Add a filter for used Gauges

Michael Riccio 7 months ago 0

In the gauges search I would like to have the ability to filter on gauges that are actually being used.

We can currently filter by Type, Datasource, Dataset, Unused and Public but not those that are actively being used on dashboards and reports. This would definitely help navigate when an update is needed 

+2

Add handling for hiding #div/o! errors

Alastair Struthers 7 months ago 0

I have many gauges that result in a DIV/0 error (for example client utilisation where a customer hasn't submitted a single ticket returns a DIV/0 error. I'd like to be able to hide these results instead of them showing but at the moment there doesn't seem to be any mechanism for dealing with DIV/0 errors.

+2

Add Conditional Logic to Reports

Ky Nguyen 8 months ago 0

Allow conditional logic in reporting.

Add functionality to only show a gauge/text etc when certain conditions are met.

Eg.. IF a company has an agreement/agreement addition, then show the following gauge.

This allows for a global report template that can be customized to each client depending on business logic.

+2

Need a way to report on canceled agreements

Linda Kraft 10 months ago updated by Mark Hallam 4 months ago 1

The Agreements and Agreement Additions List datasets do not currently report on canceled agreements.  I need a way to report on what agreements have been canceled over the last X days so I can report on churn.  This is important and seems like it should be a pretty standard feature of the software.  Please get this ability added.

+2

BrightGauge DataSource API for ConnectSecure

Sam Gridley 1 year ago 0

ConnectSecure reporting has great data, but I'd like to reformat it.  Would it be possible to add an API between BrightGauge and ConnectSecure?

+2

Ability to exclude certain filters on gauges and not all of them at once

Chloe Henderson 1 year ago 0

When you add multiple filters to a board, it would be great if you could exclude certain filters from gauges instead of excluding them all 

+2

Dashboard Filters: Exclude Current

Nick Lauve 1 year ago 0

There is no option to "Exclude current (day/week/month/year/etc.)" in Dashboard filters like there is in Gauge filters.  This would be extremely helpful.