Welcome to the BrightGauge Enhancement Forums

I was just informed that when using the Products dataset "Only products updated in the last 24 months will be represented." and "we focus on products that are actively being used. This means that we only include products that are associated with a ticket, agreement, or sales order"

This makes no sense to me. I'm looking to create a snapshot gauge so I can see at a glance how many products I have, and see the same data by category and subcategory, so we can keep the product catalog clean. Since this dataset does not include all the products in the product catalog (not even all the active ones) it would be incomplete.

We have over 30 pages of gauges and 10 people across the organization that are creating gauges (Leadership, Directors, Managers). I can guarantee that there are duplicated gauges and gauges that were created years ago that haven't been used. 

I know I can filter by unused as well as last updated but that doesn't give the full picture. It could have been last modified and last used a week ago. 

I want to be able to filter based off last maintained AND last used (on a Dashboard/Report/Goal) was 6+ months ago. Having a last used field that would be updated daily would be beneficial. 

I submitted a support request and was informed the following: 

'Notes' field is not available in the API endpoints we currently use in BrightGauge. Unfortunately, we are unable to report on the OS Type, OS Info, and Last Login Name fields with the Cloud integration at this time. The data we pull regarding configuration details does not include these OS fields, so we cannot add them to the dataset(s).

It would be great that I could pull the data point as our clients are requesting those data points.

We would like to be able to format the X- or Y-Axis in our chart graph gauges to match the Dataset design - if it's set as a % or $, to be able to format the axis to be the same.  For example currently, if we are using a % for data across a period of time, we have a 0 to 1 scale on the Y-axis and the time on the X-Axis.  This causes some confusion for clients or colleagues who may be viewing the gauge.

The Invoice Data dataset contains fields like updated_by and adjusted_by, but not created_by, which seems like a big oversight. We need to be able to report on who created invoices, and the workaround we've been given is to create a custom field, which would rely on someone manually setting that every time they create an invoice.

The reports page currently has very limited sorting and search functions. While these features are being enhanced could we please get an option to export the data on the page? We can then work with the data in excel to find what we are looking for.

Examples:

• Hard to find customers when there are hundreds for reports.
• Counting reports when they fail to generate.

I would like the ability to have a gauge that would show which/how many servers have blocked patches. As we get into a more security focused world, some of our clients would like to know what servers did not have patches applied due to being blocked.

It would be very beneficial to be able to report on the team members that are receiving project surveys-  similar to the way that you can report on this from a CSAT perspective. 

We have more than 100 dashboards and it is not easy to navigate and fin the one we are looking for. We do use the search and add some dashboard in "favorites" to keep them on top of the list, but having a folder structure would be much better.

There's a related post, in this forum, about hidding dashboards from the drop down list.  Having folder would solve this as unused dashboard created by Brightgauge could be moved to a specific folder.