Welcome to the BrightGauge Enhancement Forums

The Invoice Data dataset contains fields like updated_by and adjusted_by, but not created_by, which seems like a big oversight. We need to be able to report on who created invoices, and the workaround we've been given is to create a custom field, which would rely on someone manually setting that every time they create an invoice.

The reports page currently has very limited sorting and search functions. While these features are being enhanced could we please get an option to export the data on the page? We can then work with the data in excel to find what we are looking for.

Examples:

• Hard to find customers when there are hundreds for reports.
• Counting reports when they fail to generate.

There is no "project team" or "assigned resources" data in the Project Statistics dataset.  We can filter by resource list in the Project Phase and Tickets dataset, but this doesn't contain all of the same data as Project Statistics (i.e. overall budget).

Currently deeplinks for CWM only go to CWM. We would like to allow them to use the CWM Customer Portal instead for gauges that are used by external customers.

Ninja released an enhanced API (v2) which provides much more information

I have many gauges that result in a DIV/0 error (for example client utilisation where a customer hasn't submitted a single ticket returns a DIV/0 error. I'd like to be able to hide these results instead of them showing but at the moment there doesn't seem to be any mechanism for dealing with DIV/0 errors.

Allow conditional logic in reporting.

Add functionality to only show a gauge/text etc when certain conditions are met.

Eg.. IF a company has an agreement/agreement addition, then show the following gauge.

This allows for a global report template that can be customized to each client depending on business logic.

Would be very time-saving to have MS Partner Center Users as a data source

We would like the ability to customise the text in the "Legend" field when this is enabled on Gauges.

An example being that a gauge showing tickets in and not in a Waiting SLA has the text in the Legend stating "True" or "False". I would like to be able to rename this text so it is clearer, I.E. "Waiting" or "Not Waiting".

We would love to see the ability to hide a gauge if the gauge has no data in it.  We have a long software report that lists versions of specific software we manage but not all of the applications are found on all sites which creates reports with logs of blank entries.  If we could set a gauge in a report to not be shown at all if no data was populated in the query, that would make the report so much more readable for us.