Welcome to the BrightGauge Enhancement Forums

Summary:
Requesting a native integration between Cove Data Protection and BrightGauge to enable direct reporting and dashboarding of backup metrics within BrightGauge.

Business Need:
As an MSP, centralized reporting is critical for proactive monitoring, SLA tracking, and executive-level visibility.

Requested Functionality:

• API-based data sync between Cove and BrightGauge

• Visibility into backup status (success/failure), last backup time, and device health

• Storage utilization and growth reporting

• Alerting metrics for failed or overdue backups

• Client-level and global reporting support

Why can't we send reports with the data as an attachment in the csv or xlsx format?  This is much more helpful in some cases than PDF. 

We have more than 100 dashboards and it is not easy to navigate and fin the one we are looking for. We do use the search and add some dashboard in "favorites" to keep them on top of the list, but having a folder structure would be much better.

There's a related post, in this forum, about hidding dashboards from the drop down list.  Having folder would solve this as unused dashboard created by Brightgauge could be moved to a specific folder.

There is no "project team" or "assigned resources" data in the Project Statistics dataset.  We can filter by resource list in the Project Phase and Tickets dataset, but this doesn't contain all of the same data as Project Statistics (i.e. overall budget).

In the gauges search I would like to have the ability to filter on gauges that are actually being used.

We can currently filter by Type, Datasource, Dataset, Unused and Public but not those that are actively being used on dashboards and reports. This would definitely help navigate when an update is needed 

Allow conditional logic in reporting.

Add functionality to only show a gauge/text etc when certain conditions are met.

Eg.. IF a company has an agreement/agreement addition, then show the following gauge.

This allows for a global report template that can be customized to each client depending on business logic.

Legend is automatically populated and sometime in an order which is not making sense.

Ability to "move" elements of the legends would be usefull.

We would like the ability to customise the text in the "Legend" field when this is enabled on Gauges.

An example being that a gauge showing tickets in and not in a Waiting SLA has the text in the Legend stating "True" or "False". I would like to be able to rename this text so it is clearer, I.E. "Waiting" or "Not Waiting".

The Agreements and Agreement Additions List datasets do not currently report on canceled agreements.  I need a way to report on what agreements have been canceled over the last X days so I can report on churn.  This is important and seems like it should be a pretty standard feature of the software.  Please get this ability added.