ConnectWise "Resolution" & "last updated" notes ingestion to BrightGauge

This would be incredibly helpful! I would add an option to just "flag" the note that you want as the "final note". Sometimes we have a few resolution notes throughout the ticket, so if we could just flag the "re-cap" note that would be extremely helpful for our gauges.

Doesn't look like we are getting much traction on this request.  Adding a comment to bump up the visibility.

If it cannot pull the full Resolution field as it could have multiple entries, it would even be nice if it told us if there was a resolution note or not, a yes/no option if you will.