1. BrightGauge
  2. Enhancements
+3

Deep Linking to CWM Customer Portal

Chuck Ciecka 7 months ago • updated by Fred Rioux 1 month ago • 1

Currently deeplinks for CWM only go to CWM. We would like to allow them to use the CWM Customer Portal instead for gauges that are used by external customers.

Fred Rioux 1 month ago

That would be really fantastic, because I’ve created a lot of dashboards for our external clients. They often complain that the link sends them to our CW PSA instead of the client portal. BrightGauge should add a section in the “Account Details” area where we could specify the client portal link, and from that link they could generate a “Ticket_Portal” field that uses it.

I was able to do it with my own dataset but it doesn't work in the drill down, it works only if the gauge is a "List Gauge"

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