1. BrightGauge
  2. Enhancements
+8

Deep Linking to CWM Customer Portal

Chuck Ciecka 9 months ago • updated by Fred Rioux 3 months ago • 1

Currently deeplinks for CWM only go to CWM. We would like to allow them to use the CWM Customer Portal instead for gauges that are used by external customers.

+1
Fred Rioux 3 months ago

That would be really fantastic, because I’ve created a lot of dashboards for our external clients. They often complain that the link sends them to our CW PSA instead of the client portal. BrightGauge should add a section in the “Account Details” area where we could specify the client portal link, and from that link they could generate a “Ticket_Portal” field that uses it.

I was able to do it with my own dataset but it doesn't work in the drill down, it works only if the gauge is a "List Gauge"

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