Expose Automate Extra Data Fields to Brightgauge

6 months ago • updated by 4 weeks ago • 1

We would love to have Extra Data Fields created in Connectwise Automate be available in Brightgauge. We have reports that are stuck in the CW Automate reporting tool that we would love to automate thru Brightguage but much of the data is inaccessible to Brightgauge. Some other data that we would like to access from Automate are Warranty dates brought in thru the ScalePad/WarrantyMaster plugin for Connectwise Automate.

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4 weeks ago

Having these EDFs missing in Hosted Automate is a crippling thing. We migrated from on Prem to hosted and then discovered that we would lose nearly all of our custom gauges. This seems to be something that support should be clearly communicating to partners prior to agreeing to move to hosted. Its nearly 2026, Automate allows for customization, why can't the supporting tools like BrightGauge also do it?

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