Welcome to the ConnectWise Home
Enhancement Forums
The ConnectWise Home development team uses an agile process.
Every post made here is read by someone on the Product team at ConnectWise. Try to think outside of your immediate needs and format your enhancement requests and feedback as actionable.
Try to answer these questions-
- Why?
- What business outcome would I gain from this feature or change?
- What difficulties or problems are you trying to solve with your team?
The status' are simple and easy to understand. If you see something that Needs Your Feedback, read it and comment! The more voices we have in this forum, the better solution the team can provide.
One of our core values is "We Obsess with Partner Success" and this forum allows us another channel in which to have conversations around your success.
Add Teamviewer version 15 to the Uninstall Teamviewer task. The current task fails to remove version 15.
Add Teamviewer version 15 to the Uninstall Teamviewer task. The current task fails to remove version 15.
Add more granular permissions
In home we would like to been able of selecting what a user can access.
Because permissions a related to Asio, then an external user must see everything in Asio not only RMM.
Dashboard for all services and API connections
I would like a dashboard that I can add all of the connectwise services I use to for easy access, instead of going to each site seperately. Maybe allow it to give some interface and then allow you to click on it and it takes you to the website for the service. It would also be amazong to allow API connections from the dashboard to products outside of connectwise. I currently use Manage, ASIO RMM, Acronis, Screen Connect, previously used sentinel One, outside RMM app, and proofpoint. Not to mention the universary, connectwise home, and marketplace. All offer different integratiosn but after 3 to 4 services it gets confusing on what is integrated to what.
The ability to hide certain portions of the Home page from users
With the integration of the Asio portal, the ability to hide/display certain portions of the Home page from certain users.
Chat on Open Ticket
Add a button next to case number and in the case that will allow to to chat on an existing case with support.
Return ability to arrange resources in My ConnectWise Hub
The handles to arrange resources in the Resources tab of My ConnectWise Hub are broken. Support stated this functionality was no longer available per the Application Services team and that an Enhancement Request would need to be submitted.
This functionality is important to keep the Resources tab organized.
Remove "Keep me logged in" option
I would love the ability to remove the Keep me logged in functionality from ConnectWise Home. It's a nice feature for ease of use, but it could give an attacker direct access to management tools if a PC were ever compromised. I would argue that the feature shouldn't even exist, but if it could at least be disabled that would be great.
DUO SSO integration
DUO SSO integration needs to be supported. Its one of the biggest MFA providers out there.
Purchase additional Bitdefender licenses in ConnectWise Home
Is there any way that we could buy additional licenses through ConnectWise Home (like we do with Automate licenses)?
Customer support service by UserEcho
