+1
Filter Cases from Home Portal - Multi Select
Right now, the home portal filters all cases by new status. Sometimes i get confused when i don't see my open case then i remember i need to click the filter, drop down each of these, one at a time to find my case which is kind of annoying. I'm personally more concerned about open cases in general.
It would be nice if i could multi select all which statuses that i want to see, in my scenario, all open cases and or have the ability to check all statuses and filter by ticket id. More or less i want to see things I'm actively working on with support.

Maybe something like this.

Customer support service by UserEcho
Being able to filter by just "open" would be nice. And also sort columns by date would be great too