Filter Cases from Home Portal - Multi Select

Sean Keown 1 year ago 0

Right now, the home portal filters all cases by new status. Sometimes i get confused when i don't see my open case then i remember i need to click the filter, drop down each of these, one at a time to find my case which is kind of annoying.  I'm personally more concerned about open cases in general. 

It would be nice if i could multi select all which statuses that i want to see, in my scenario, all open cases and or have the ability to check all statuses and filter by ticket id.  More or less i want to see things I'm actively working on with support. 

Image 3465

Maybe something like this.

Image 3466