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Filter Cases from Home Portal - Multi Select
Right now, the home portal filters all cases by new status. Sometimes i get confused when i don't see my open case then i remember i need to click the filter, drop down each of these, one at a time to find my case which is kind of annoying. I'm personally more concerned about open cases in general.
It would be nice if i could multi select all which statuses that i want to see, in my scenario, all open cases and or have the ability to check all statuses and filter by ticket id. More or less i want to see things I'm actively working on with support.
Maybe something like this.
Customer support service by UserEcho