Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Now get out there and make your voice heard to help BrightGauge grow your company!
Axcient APIs for BrightGauge
Looking to get API access for Axcient in BrightGauge. Axcient currently has connectivity to RMM and Manage but not BrightGauge for reporting. It would be nice to have this added so that it could be easily added to the customer reports.
Allow List Gauges to have drilldown capability for additional details
The list gauge display does not allow for enough data to display so if you would add drill down capabilities this would allow for more data to be represented while also allowing for the export to CSV file capabilities.
VSA X
We'd like to see Kaseya VSA X integration within BrigtGauge. We depend on using BrightGauge for dashboards and sending reports to clients, but as we move on to VSA X from VSA 9.5, we are losing this ability.
"Earlier than (n) Months Ago"
Filter for dates should have an "Earlier than (n) Months ago" for monthly snapshot data scenarios.
Export Client Contacts
Would love the ability to export client data (email address and client name) for usage in my email marketing to Key Account Contacts that receive our monthly account review reports.
Client Mapping Automation
The client mapping process requires a lot of clicking, adding clients one by one. Same thing with contacts to receive reports, they have to be entered one by one. I would like to see some automation using the data in datasources we already have. For instance all our clients are alreadyin our PSA, let me choose which ones I do or don't want to sent reports to, even using a filter like all companies with "x" company classification would be awesome.
For Contacts we coud have filter criteria like "is primary contact" or other things to help define who should receive reports.
MSPbots does this kind of automation using a feature they call "automated contact list", which is a gauge that can then be used as a list of receipients to send a report to.
Documetation about that feature: https://support.mspbots.ai/hc/en-us/articles/9074355649551-Sending-a-Scheduled-Report-Using-the-Automated-Contact-List
Gauge level security & User restriction
Currently, the only way to restrict specific gauges is by restricting datasets at the user level and I need the ability to secure gauges and limit to specific users without restricting the data set as the data set in question is used by other members of my team.
The request is
Next Step field in Opportunity Dataset
I would like to request that the "Next Step" field gets added to the Opportunity dataset. It would be great to be able to filter Opportunities by those that have a Next Step added. Example of requested field below:

Time Entry Discussion Flag
Currently the API for hosted Manage does not allow the Discussion, Internal, or Resolution Flags to be pulled into BG for use as a filter on data. Would really love to see this become enabled so we can better filter gauges that are looking at Time Entries.
CW RMM Drive Detail (Hard Drive Name, Disk Type, Disk Model, Disk Serial Number, etc.)

CW RMM does not currently return any details around machine drives outside of utilization numbers. Would be looking for inventory details on the RMM Physical Drive data.
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