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Create gauges on custom fields in service tickets using ConnectWise cloud/hosted integrations.

The cover page option on the report is very limited and does not allow too much for custom branding of reports. Currently i need to scale a image and try and make that fit on the cover page. Brightgauge needs an easier way to make a custom cover page.

I would like to recommend the feature of custom fields on Project Tickets to be implemented. I am building a gauge using project & project tickets to track client risk. As we can't get the "latest discussion" as a field - I created a free text custom field on a project ticket called "Latest update" which I wanted to use as a quick glance into the latest action for the risk.

It's mildly frustrating to have all gauges/values locked to the global color palette setting. I (and I suspect others) would like the ability to manually change the color of any gauge or value on the fly. I know we can sort of do this with a threshold, but that doesn't recolor the legend and so causes confusion. 

We use calculated columns in Brightgauge table gauges, but find we occasionally need more complex logic than is available in the calculated columns - for example,

• max, min
• coalesce
• conditional logic and comparisons like equal to, greater than, lesser than (for example, if A+B > X, then display X, otherwise display A + B)

When exporting a gauge to a CSV unless it's a list gauge the headers are lost. Please allow all headers to be kept in the format. 

When filtering on dates using Dashboard Filters, there is no option to specify a custom date range, despite there being an option for this in the Gauge Editor

We need to be able to report on who the referral is on opportunities within BrightGauge. I was told this is not part of the Opportunity Dataset and that it can't be added.  How are we to use BrightGuage and report on this data?  The only option is "referral flag" which is meaningless to being able to report on referrals made by individuals to track opportunity results.

Please escalate this request.

We would love to have Extra Data Fields created in Connectwise Automate be available in Brightgauge.  We have reports that are stuck in the CW Automate reporting tool that we would love to automate thru Brightguage but much of the data is inaccessible to Brightgauge.  Some other data that we would like to access from Automate are Warranty dates brought in thru the ScalePad/WarrantyMaster plugin for Connectwise Automate.

Currently there is a gauge that is called Sophos MDR Threats. This gauge is just open alerts in Sophos, and has nothing to do with actual threat hunting or MDR created tickets. This gauge should be renamed to something like Sophos Alerts.

If it is possible could you please pull the actual Sophos MDR tickets opened per client into Brightgauge that would be very helpful in client facing reports, and for QBRs/vCIOs.