Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Add Huntress integration to Bright Gauge
We use Huntress for EDR. It has a lot of data that I'd like to get into a dashboard
Include Product Totals in the Invoice Data Dataset
We are currently able to pull in Service Total and Expense Total along with Invoice Total and Balance Due, but we cannot see Product Total in the Invoice Data Dataset.
We need to have this to accurately capture invoice amounts on invoices which include products (such as Agreements) but are paid via downpayment and have a zero balance due.
report scheduling
Would love to see more options on times for scheduling reports. We send monthly health reports to clients and I need to spread out hundreds of clients over 24 time slot options which time out occasionally. Would be helpful to have time of day for report scheduling be broken up into half hour increments instead of hour increments. Better yet 15 min if possible.
Allow List Gauges to have drilldown capability for additional details
The list gauge display does not allow for enough data to display so if you would add drill down capabilities this would allow for more data to be represented while also allowing for the export to CSV file capabilities.
Include created_by field in CW Manage Invoice Data dataset
The Invoice Data dataset contains fields like updated_by and adjusted_by, but not created_by, which seems like a big oversight. We need to be able to report on who created invoices, and the workaround we've been given is to create a custom field, which would rely on someone manually setting that every time they create an invoice.
Retention Policy For Sent Reports
We believe there is a current security and compliance issue with the unlimited retention of reports in the "Sent" reports section. There is no way to automate their deletion after a given time, and no way for BrightGauge support to do it in our behalf. The only method we have found is to manually sort the "Sent" reports in ascending order by age, select all (applies ONLY to the current page), delete, repeat... This is unmanageable, and even if we use a macro recorder to complete the task, we still have to manually set it to run and then watch it to make sure it doesn't delete files inside our chosen retention time.
Custom date range on Dashboard Filters
When filtering on dates using Dashboard Filters, there is no option to specify a custom date range, despite there being an option for this in the Gauge Editor
VSA X
We'd like to see Kaseya VSA X integration within BrigtGauge. We depend on using BrightGauge for dashboards and sending reports to clients, but as we move on to VSA X from VSA 9.5, we are losing this ability.
CW RMM Drive Detail (Hard Drive Name, Disk Type, Disk Model, Disk Serial Number, etc.)
CW RMM does not currently return any details around machine drives outside of utilization numbers. Would be looking for inventory details on the RMM Physical Drive data.
BrightGauge Tab Naming Improvement
If you have a number gauge that has several tabs that are hidden and used to create calculations, the names of the tabs are just displayed as generic names, like "query1_amount_sum" or "calc_metric_1". It's frustrating trying to remember what the tabs are actually for, so you have to "unhide" them to seeing what they actually do.
Can you work on the ability to name the layers as they are displayed along the left side panel (see #2)?
Customer support service by UserEcho