Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
Want to know what the statuses mean? Click here or on the "Status Legend" in the Links section.
Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
Create gauges on custom fields in service tickets
Create gauges on custom fields in service tickets using ConnectWise cloud/hosted integrations.
Upload for Brightgauge View only
The ability to take a CSV and upload the First, last and email un bulk import for view only user creation. Migrated form Automate into the new RMM is painful when you need to recreated 100s of view only accesses for reporting.
Directly Download Dashboard Template
I would like to see the ability to directly download dashboard templates featured by other companies instead of having to reference the buildout key and having to build them manually. This would save a massive amount of time and allow for quicker modifications as needed.
Ability to report on Retired assets in ConnectWise Automate
We'd like the ability to report on retired assets in Automate. We have a client that requires information on historical assets, but these don't pull into BrightGauge
Add Huntress integration to Bright Gauge
We use Huntress for EDR. It has a lot of data that I'd like to get into a dashboard
Add site_name as field on Configuration dataset.
Brightgauge support aren't able to pull through the Site at this stage as they're "not accounting for an endpoint in our API calls that would correlate to the Site". Support has suggested that I create a partner request for this to compliment their own feature request.
Customer Mapping for Dashboards like Reports
I'd like to be able to create dashboards and share with customers, however relying on a board filter is not good enough to ensure the data is limited to the customer. All it takes is for someone to change the dataset to alter the filters capabilities.
If the option to select the customer for a dashboard was like we do for reports via client mapping, it would be more secure.
Add Variables!
It would make a lot of my gauges easier if there was a design option to use specific variables without having to manually adjust numbers every time certain things change. For example: %customers% would be the total number of customers and %endpoints% would be the total number of endpoints. Even just letting me define a value for %placeholder% so I only need to make one change would be very useful.
Create parity datasets with NinjaOne, like Automate
NinjaOne API exposes all information needed to make a parity datasets that present the same information as Automate.
Please use the relevant NinjaOne endpoints to pull all device information:
- /v2/devices-detailed
In particular, I'm at least looking for memory statistics, which don't exist in any NinjaOne dataset.
Customer support service by UserEcho
