Welcome to the BrightGauge Enhancement Forums

I was just informed that when using the Products dataset "Only products updated in the last 24 months will be represented." and "we focus on products that are actively being used. This means that we only include products that are associated with a ticket, agreement, or sales order"

This makes no sense to me. I'm looking to create a snapshot gauge so I can see at a glance how many products I have, and see the same data by category and subcategory, so we can keep the product catalog clean. Since this dataset does not include all the products in the product catalog (not even all the active ones) it would be incomplete.

We have over 30 pages of gauges and 10 people across the organization that are creating gauges (Leadership, Directors, Managers). I can guarantee that there are duplicated gauges and gauges that were created years ago that haven't been used. 

I know I can filter by unused as well as last updated but that doesn't give the full picture. It could have been last modified and last used a week ago. 

I want to be able to filter based off last maintained AND last used (on a Dashboard/Report/Goal) was 6+ months ago. Having a last used field that would be updated daily would be beneficial. 

Add Next week date filter for all date fields. 

We need a way to report on all company default contacts, with the inclusion of their job title.

At the moment from the Company dataset we can see name and email, but aren't able to report on their title.

From the Contact dataset, we can bring up a list of all default contacts but this won't list companies that don't have a default contact.

To avoid the need to have two separate gauges to see who doesn't have a default contact, and then see a list of all default contacts, ideally we'd like to be able to include the Title field in the Company dataset. 

Please add an API feature to allow customer emails to be applied to specific reports via data upload

I was under the impression that I had virtually unlimited access to tables and fields in on-premise applications such as QuickBooks with Brightgauge??  The first attempt at a gauge I attempted was for my retail division... to show daily sales by payment method (Cash, Credit Card, Check, etc.)... no such fields are available.

These limitations are very crippling and disappointing with this otherwise potentially impressive product.

Back to the drawing board with the horrible QB Advanced Reporting Tool, which is similar to PSA Report Writer, which I assume I will also have to use for a lot of what I still need out of PSA as well.... we will see.

The Datto RMM datasource does not currently have any datasets that support reporting on the status of deployed security products/features such as Windows Defender, Antivirus, and Datto EDR. Please consider adding this so we can provide a more complete overview of device compliance other than just Patch Management.

Create gauges on custom fields in service tickets using ConnectWise cloud/hosted integrations.

The ability to take a CSV and upload the First, last and email un bulk import for view only user creation. Migrated form Automate into the new RMM is painful when you need to recreated 100s of view only accesses for reporting.

I would like to see the ability to directly download dashboard templates featured by other companies instead of having to reference the buildout key and having to build them manually. This would save a massive amount of time and allow for quicker modifications as needed.