Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Show your support for the ideas you like by voting and leaving a comment.
Now get out there and make your voice heard to help BrightGauge grow your company!
Add Est. Time Cost and Est. Time Revenue to ' Project Phase and Tickets' dataset
It would be great to report on 'Est. Time Cost' and 'Est. Time Revenue' within the ' Project Phase and Tickets' dataset. This will assist with reporting when looking at actual time spend on a project.
Add "Insert Integration Here"
How about adding anything to BG as an integration? I think over 3+ years there have been 2 added integrations.
Azure Storage Tables Datasource
Would love the ability to add Azure Storage Tables as a datasource within BrightGuage.
Dashboard actions to be added for temp-filters
Allow a new BrightGauge "action/button" gauge to be added to dashboard, allowing temporary filter activation. This would be very helpful for Viewers access, who do not have access to the Filters toolbar.
Increase the dataset date ranges
Having been told recently in our BrightGauge kick off and implementation meetings that a simple client level request could be made to increase any dataset and that the current ones were just the defaults. This turned out to be false and CW Support have told me to raise an enhancement.
For example. The dataset Ticket Statistics Last 240 Days, this isn't even a year of ticket data that for many is the bare minimum to get useful reporting and ticket trends.
I think there shouldn't be any limitations
Keep Headers in non-list guages when exporting to CSV
When exporting a gauge to a CSV unless it's a list gauge the headers are lost. Please allow all headers to be kept in the format.
A365 Integration
Can you please develop an integration to A365 so call stats can be incorporated into reporting?
Customer support service by UserEcho
