Welcome to the BrightGauge Enhancement Forums

The Datto RMM datasource does not currently have any datasets that support reporting on the status of deployed security products/features such as Windows Defender, Antivirus, and Datto EDR. Please consider adding this so we can provide a more complete overview of device compliance other than just Patch Management.

Create gauges on custom fields in service tickets using ConnectWise cloud/hosted integrations.

The ability to take a CSV and upload the First, last and email un bulk import for view only user creation. Migrated form Automate into the new RMM is painful when you need to recreated 100s of view only accesses for reporting.

I would like to see the ability to directly download dashboard templates featured by other companies instead of having to reference the buildout key and having to build them manually. This would save a massive amount of time and allow for quicker modifications as needed.

We'd like the ability to report on retired assets in Automate. We have a client that requires information on historical assets, but these don't pull into BrightGauge

The ability to plug Hubspot into BrightGauge 

Brightgauge support aren't able to pull through the Site at this stage as they're "not accounting for an endpoint in our API calls that would correlate to the Site". Support has suggested that I create a partner request for this to compliment their own feature request.

I would like to pull more than 300 chars, ideally 1,000, from Time Entry notes. This is because we want to pull specific time entry notes into customer facing reports being generated from BrightGauge, as this saves us a lot of time adding the text manually into reports. 

I have been told that BG is not limiting the chars and it is the PSA API, however I figured worth raising on here because the direct impact of this is data coming into BG. 

I'd like to be able to create dashboards and share with customers, however relying on a board filter is not good enough to ensure the data is limited to the customer.  All it takes is for someone to change the dataset to alter the filters capabilities.  

If the option to select the customer for a dashboard was like we do for reports via client mapping, it would be more secure.   

It would make a lot of my gauges easier if there was a design option to use specific variables without having to manually adjust numbers every time certain things change. For example:  %customers% would be the total number of customers and %endpoints% would be the total number of endpoints.  Even just letting me define a value for %placeholder% so I only need to make one change would be very useful.