Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

+2

Datto M365 Backups

James Marris 3 weeks ago updated 3 weeks ago 0

Currently there is no way to report on Datto M365 Backups, including company name, users being backed up, users not being backed up, last success etc. This lives in the same ecosystem as BCDR devices which your Datto rest API pulls from. Its a huge importance for clients to know if their backups are working.

+2

Gauge level security & User restriction

Joe Davidson 4 weeks ago 0

Currently, the only way to restrict specific gauges is by restricting datasets at the user level and I need the ability to secure gauges and limit to specific users without restricting the data set as the data set in question is used by other members of my team.

The request is 

+2

Ability to exclude certain filters on gauges and not all of them at once

Chloe Henderson 2 months ago 0

When you add multiple filters to a board, it would be great if you could exclude certain filters from gauges instead of excluding them all 

+2

BrightGauge Tab Naming Improvement

Andy Skrzypczak 4 months ago updated by Larry Kahm 4 months ago 1

If you have a number gauge that has several tabs that are hidden and used to create calculations, the names of the tabs are just displayed as generic names, like "query1_amount_sum" or "calc_metric_1". It's frustrating trying to remember what the tabs are actually for, so you have to "unhide" them to seeing what they actually do.

Image 4048

Can you work on the ability to name the layers as they are displayed along the left side panel (see #2)?

+2

Product Catalog should count all products

Kim Martinez 4 months ago 0

I was just informed that when using the Products dataset "Only products updated in the last 24 months will be represented." and "we focus on products that are actively being used. This means that we only include products that are associated with a ticket, agreement, or sales order"

This makes no sense to me. I'm looking to create a snapshot gauge so I can see at a glance how many products I have, and see the same data by category and subcategory, so we can keep the product catalog clean. Since this dataset does not include all the products in the product catalog (not even all the active ones) it would be incomplete.

+2

Gauge search info: Add last used to ID gauges that have not been used in X months.

Dustin Morse 4 months ago 0

We have over 30 pages of gauges and 10 people across the organization that are creating gauges (Leadership, Directors, Managers). I can guarantee that there are duplicated gauges and gauges that were created years ago that haven't been used. 

I know I can filter by unused as well as last updated but that doesn't give the full picture. It could have been last modified and last used a week ago. 

I want to be able to filter based off last maintained AND last used (on a Dashboard/Report/Goal) was 6+ months ago. Having a last used field that would be updated daily would be beneficial. 

+2

Dataset for Datto RMM statistics on Antivirus, Defender, and EDR deployments

Paul Wegner 6 months ago 0

The Datto RMM datasource does not currently have any datasets that support reporting on the status of deployed security products/features such as Windows Defender, Antivirus, and Datto EDR. Please consider adding this so we can provide a more complete overview of device compliance other than just Patch Management.

+2

Dataset sync alerts

Jeremy Baxter 6 months ago updated by Shane Wright 3 months ago 4

Hey team, would like to be notified anytime a dataset sync interval is missed 

+2

Hubspot Integration

jordan henwood 7 months ago 0

The ability to plug Hubspot into BrightGauge 

+2

Include Product Totals in the Invoice Data Dataset

Jill Paulus 7 months ago 0

We are currently able to pull in Service Total and Expense Total along with Invoice Total and Balance Due, but we cannot see Product Total in the Invoice Data Dataset.

We need to have this to accurately capture invoice amounts on invoices which include products (such as Agreements) but are paid via downpayment and have a zero balance due.