Welcome to the BrightGauge Enhancement Forums
The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners.
Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review? Vote and leave a comment. The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.
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Now get out there and make your voice heard to help BrightGauge grow your company!
Image Rendering
Currently it is SO painful to do this.
You cannot see the uploaded image from the selection so if you have more than 10 images stored....good luck finding the one you need.
Also and most frustrating is trying to scale an image so it does not crop too much or too little.
It is a battle of trying to manipulate a poor interface to get it to render right...And each time you try, you need to create a report, then try again etc.
Painful!
Format Axis to match Dataset Design
We would like to be able to format the X- or Y-Axis in our chart graph gauges to match the Dataset design - if it's set as a % or $, to be able to format the axis to be the same. For example currently, if we are using a % for data across a period of time, we have a 0 to 1 scale on the Y-axis and the time on the X-Axis. This causes some confusion for clients or colleagues who may be viewing the gauge.
Add field in Service Now Tasks Dataset to pull through the “Reason” field of the ESC (Escalation) records
Add field in Service Now Tasks Dataset to pull through the “Reason” field of the ESC (Escalation) records
Need a dataset that contains Budget data entered into Xero
There are no datasets available with the Xero data source that has the budget information entered into Xero. We are wanting to create gauges that track revenues and costs against our budget.
Soft label for drilldown fields
It would be so useful to apply a soft label to all fields, so that when we use them in Drilldown they always default to that soft label.
Ideally we can then overwrite that default soft label on a case by case basis
I'm currently working through a task to standardise our drilldown list, which means manually updating the soft label across hundreds of gauges, it's very painful
Ability to copy or template Drilldown fields
It would save a lot of time if we could copy or template the drilldown fields in gauges. There are a few ways I could see this being useful
Default drilldown field list linked to dataset. Code in a list of the most commonly used fields in a dataset drilldown, and default these in the first tab of any new gauge created using that dataset- The ability to template drilldown fields and import them to a gauge.
- The ability to copy the drilldown fields from another tab in the same gauge
Wildcard filtering at the dashboard level in Brightgauge
Please add the ability to use wildcard filters at dashboard level.
CUurrenlty, we can use wildcard filters on gauges, but not on dashboards.
eg: Service Board like %ervice%
Column totals in Drilldown
Could an option for displaying Column Totals please be added into the Drilldown?
Report Page Export Option
The reports page currently has very limited sorting and search functions. While these features are being enhanced could we please get an option to export the data on the page? We can then work with the data in excel to find what we are looking for.
Examples:
- Hard to find customers when there are hundreds for reports.
- Counting reports when they fail to generate.
Sophos Mobile Endpoint integration datasource to BrightGauge
Sophos Mobile Endpoint data currently cannot be pulled into BrightGauge. It would be nice to have that integration since the computer endpoint is already available.
Customer support service by UserEcho