Welcome to the BrightGauge Enhancement Forums


The Enhancement Forums is one of several listening posts used to bring enhancement ideas to the ConnectWise Product Management Team. We utilize information from support tickets, information gathered from our onsite Consulting Team and our Sales Team during the sales process, as well as one-on-one or group discussions with our partners. 

Do you have an enhancement you want to suggest or have you come across an enhancement you would like our Product Management Team to review?  Vote and leave a comment.  The more information gathered on the enhancement, the easier it is to make the case to the Product Management Team. The Product Management team automatically reviews enhancements with 250 votes or more and we will provide any updates to that enhancement as they become available.

Want to know what the statuses mean?  Click here or on the "Status Legend" in the Links section.

Show your support for the ideas you like by voting and leaving a comment.

Now get out there and make your voice heard to help BrightGauge grow your company!

+4

Import custom fields on Project Tickets

Zoe Baikie 7 months ago 0

I would like to recommend the feature of custom fields on Project Tickets to be implemented. I am building a gauge using project & project tickets to track client risk. As we can't get the "latest discussion" as a field - I created a free text custom field on a project ticket called "Latest update" which I wanted to use as a quick glance into the latest action for the risk.

+3

Meraki Firmware Upgrade reporting

Derek Browne 6 days ago 0

Allow reporting on upcoming Meraki firmware upgrades.
API module: Get Organization Firmware Upgrades - Meraki Dashboard API v1 - Cisco Meraki Developer Hub

+3

ITBoost Integration for BrightGauge

Jake Avery 3 months ago 0

The ITBoost Integration, specifically the knowledge base dataset is not useful.

It would be much more useful if all activities were available to report on like "Add" or "Edit" or "Delete".  With this information we can report on the activity of our staff updating our documentation and provide this information via dashboard to our customers.

The only available activity is "Get".  This activity is not even selectable individually within ITBoost's activity log inside of the program.

+3

Add option to Response Date filter

Anthony O'Rourke 4 months ago 0

There currently is not an option for "Weekends Only" in the response_date filter, so therefor, I am requesting this option be added as it would make it easier to create gauges for other half of my team that works afterhours and on the weekends.

+3

enable auditing on dashboards

Chris Pegrum 5 months ago 0

all changes to all part of the system should be audited. gauges, reports, dashboards  - everything.

+3

Cover Page and custom image

Neil Lupsic 6 months ago 0

The cover page option on the report is very limited and does not allow too much for custom branding of reports. Currently i need to scale a image and try and make that fit on the cover page. Brightgauge needs an easier way to make a custom cover page.

+2

Abillity to customise report name

jordan henwood 2 months ago updated by Larry Kahm 3 weeks ago 1

At the moment we have no power over the name of the PDF report in BrightGauge. We'd like to be able to use a variable as the start of the PDF title, the report name, and then append free text where needed


Something like


240919 - Monthly Service Report - v1.0

[variable] - [variable] - [free text]

+2

Add Huntress integration to Bright Gauge

Alex Boucher 4 months ago 0

We use Huntress for EDR. It has a lot of data that I'd like to get into a dashboard

+2

Include Product Totals in the Invoice Data Dataset

Jill Paulus 4 months ago 0

We are currently able to pull in Service Total and Expense Total along with Invoice Total and Balance Due, but we cannot see Product Total in the Invoice Data Dataset.

We need to have this to accurately capture invoice amounts on invoices which include products (such as Agreements) but are paid via downpayment and have a zero balance due.

+2

report scheduling

Linda Kraft 5 months ago 0

Would love to see more options on times for scheduling reports.  We send monthly health reports to clients and I need to spread out hundreds of clients over 24 time slot options which time out occasionally.  Would be helpful to have time of day for report scheduling be broken up into half hour increments instead of hour increments.  Better yet 15 min if possible.