Why? Need to be able to compare the list of users in CW Home across our Entra/365 Users, so we can determine which accounts need to be disabled/deleted, or which are missing. Having it as a CSV makes it easier for us to compare with other user account exports. Would also make it easier to report on which clients have access.
How to we make use? Main focus is email address, but all of the other information is useful. We would correlate the email address of the account in CW Home with the email address in M365/Entra.
Critical piece? Email address, First Name, Last Name, User status (enabled/disabled), Identity Role, Connected Apps, Date Created, Date Modified.
I was hoping for the integration of user data FROM CW Home INTO BrightGauge as a dataset, to view the user account information. That would allow us to add another layer on a User Account Status gauge we have built, which shows us user accounts across all of our toolsets, not just ConnectWise products. This allows us to quickly see if there is a disabled account in 365 and active account in Tool XYZ we need to disable/delete it. With larger environments with dozens of tools it is easy to miss a step in a user offboarding. Even if we can export a SINGLE CSV and manually import it into BrightGauge that'll be helpful for now.
The BrightGauge user account management from CW Home is going to be a major challenge without better user account visibility. We have close to 500 BrightGauge users, and our current CW Home is already not manageable with 450+ users. I don't want to export 9 CSV's and combine them into one every time I need to view the data and figure out which accounts need to be cleaned up, which is what we'd currently have to do.
Why? Need to be able to compare the list of users in CW Home across our Entra/365 Users, so we can determine which accounts need to be disabled/deleted, or which are missing. Having it as a CSV makes it easier for us to compare with other user account exports. Would also make it easier to report on which clients have access.
How to we make use? Main focus is email address, but all of the other information is useful. We would correlate the email address of the account in CW Home with the email address in M365/Entra.
Critical piece? Email address, First Name, Last Name, User status (enabled/disabled), Identity Role, Connected Apps, Date Created, Date Modified.
I was hoping for the integration of user data FROM CW Home INTO BrightGauge as a dataset, to view the user account information. That would allow us to add another layer on a User Account Status gauge we have built, which shows us user accounts across all of our toolsets, not just ConnectWise products. This allows us to quickly see if there is a disabled account in 365 and active account in Tool XYZ we need to disable/delete it. With larger environments with dozens of tools it is easy to miss a step in a user offboarding. Even if we can export a SINGLE CSV and manually import it into BrightGauge that'll be helpful for now.
The BrightGauge user account management from CW Home is going to be a major challenge without better user account visibility. We have close to 500 BrightGauge users, and our current CW Home is already not manageable with 450+ users. I don't want to export 9 CSV's and combine them into one every time I need to view the data and figure out which accounts need to be cleaned up, which is what we'd currently have to do.