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Deeplinks needed in ServiceNow Cases dataset

Mark Taylor 4 weeks ago 0

Hi, You have multiple ServiceNow datasets, the Incident and ServiceRequest ones have Deeplinking enabled. 

The Cases dataset does not have deeplinking, this is has a real impact on workflow, cutting and pasting case numbers is very slow.

If you could add a Deeplink for cases as well it would be a significant improvement.

Thanks