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Request to add attachments onto tasks
When using ConnectWise, I have found that the 'tasks' feature on a specific service ticket is the best way to create punchlists and/or action items on projects. However, when creating a new task for that specific service ticket, you cannot add any attachments, resulting in not having any pictures/videos to help explain/clarify the task.
What I do currently is take all of my pictures, add them onto a word document, then add the word document onto the 'attachments' of the sevice ticket. Although this is fine, I would love to have the ability to add pictures/videos onto specific tasks.
Customer support service by UserEcho