+3

CW Home Permissions for Asio Client Site Access

BL Tim S 4 weeks ago 0

Currently, with the new update (https://docs.connectwise.com/ConnectWise/Asio/Access_Rights_and_User_Roles/Assign_Resources), the way permissions for Client/Site level access per user are managed are painful, slow, and time consuming.  The process needs to be improved to support group experiences.  Such as, being able to assign a group of clients or sites to a "support" role, where then all users within the support role can now access that batch of client/sites.  Adding them one at a time or adding all to everyone, is not best practice and not feasible.  Please help develop a solution to make this better.